96% of users recommend Help Desk Migration Service. Learn why in our brand new G2 Report.

Thulium import
in a few clicks

Without techs, delays and hustle. Via robust data import wizard.

More details
Secure and Safe
Your passwords along with records are safe with us and will be used for import solely.
Swift & Furious
It takes you no longer than 10 minutes to set up the import to Thulium and start the test data transfer.
All Data Import
HDM is capable of importing all major record categories and fields you need, directly to places you want them to be.

What are the key reasons to import data to Thulium using Help Desk Migration?

Security first

We do not share any of your personal information with third parties, and moreover thoroughly protect it, so nothing gets lost or stolen.

Next

Simple to use wizard to setup import

Our service was developed to provide you with a user-friendly data migration tool that helps to get the work done seamlessly.

Next

Elective and powerful field mapping

Only Help Desk Migration lets you automatically move custom fields, as well as map their destination.

Next

Maintained relations between objects and people

All tickets will be imported to Thulium with their corresponding agents, contacts, and attachments, as a result, saving the history of customers' requests.

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Objects you may import to Thulium

Help Desk Objects
  • Tickets

    with replies, notes and attachments

  • Contact
  • Companies
  • Agents
  • Agents Groups
Knowledge Base Objects
  • Articles

    with images and attachments

  • Categories
  • Folders
high performer badge
96% of users recommend our service

High Performer, Best Support
and seven more badges
from G2 in 2020 Report

Learn more

Import data to Thulium in several quick steps

  • Get ready

    Sign-up and go to our migration wizard.

  • Connect source Help Desk

    Select and connect your source service desk with HDM.

  • Connect Thulium

    Give the right to access your Thulium account.

  • Outline your needs

    Let us know exactly what parts of your migration you wish to adjust

  • Have your preferences estimated

    We'll investigate your case and get back to you with a price and a scope of tasks.

  • Import to Thulium all data

    Move all your customer support records in a single push.

We always keep all of your data secure

We consider security and safety very seriously and have developed an in-depth set of practices , technologies , and policies to help ensure your data is secure.


Price estimation

Select your current Help Desk platform and the future one
Number of records in your current Help Desk
Help Desk Record — every single Agent, Group, Contact, Company and Ticket. If you have 10 Agents, 10 Contacts and 40 Tickets, then you have 60 help desk records.
Knowledge Base Record — every single Article, Category and Folder. If you have 5 Articles, 6 Categories and 4 Folders, then you have 15 knowledge base records.
Let's get connected
Select how you want to proceed
Option #1: fully automated process
Automated data migration
According to the platforms you've selected, you can migrate:
Option #2: Tailored to meet your needs
Customized data migration
Fulfill any specific requirements you have: filter data, migrate tickets the way you need, reassign agents and more.
What kind of customization do you need?
Please describe your needs as detailed as possible

Thanks for your request!

We'll get back to you as soon as we have the estimate ready.

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Have any questions?

Voice of the clients

Thulium import in a few clicks

Automatically. Securely. Quickly

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