Release Notes

Thu Jun 14, 2018 – Added Help Scout Docs site
Thu Jun 14, 2018 – Fixed ConnectWise Comments;
Tue Jun 12, 2018 – DeskPRO migration;
Thu Jun 7, 2018 – Added Jira Service Desk Article Tags
Fri Jun 1, 2018 – Fixed Gorgias Contacts
Tue May 29, 2018 – Fixed Kayako Classic Articles
Wed May 23, 2018 – Fixed Zoho Desk upload attachments
Fri May 18, 2018 – CSV file migration
Mon May 14, 2018 – Fixed Parature Comments Author
Tue May 8, 2018 – Jira Service Desk migration (JSON format)
Mon Apr 30, 2018 – Added LiveAgent Custom Fields
Mon Apr 30, 2018 – Gorgias migration
Mon Apr 30, 2018 – TeamSupport migration
Fri Apr 27, 2018 – HappyFox migration (export)
Tue Apr 24, 2018 – Fixed Desk.com updated date
Mon Apr 23, 2018 – Fixed Freshservice authorization
Tue Apr 17, 2018 – Fixed Salesforce Service Cloud Ticket Comments
Tue Apr 17, 2018 – Spiceworks migration
Mon Apr 2, 2018 – Added Oauth Zendesk
Mon Apr 2, 2018 – Added Oauth Salesforce Service Cloud
Mon Apr 2, 2018 – Added Oauth Intercom
Mon Apr 2, 2018 – Added Oauth Zoho Desk
Fri Mar 16, 2018 – Fixed Zendesk phone number format for default region USA
Mon Mar 12, 2018 – Added Desk.com Company for Ticket
Mon Mar 5, 2018 – Fixed Kayako Attachments upload
Mon Mar 5, 2018 – Fixed Help Scout (skip ticket with empty comments)
Mon Feb 19, 2018 – Fixed LiveAgent
Fri Feb 16, 2018 – UserVoice migration
Fri Feb 16, 2018 – Fixed Jira Service Desk Groups Relations
Tue Feb 13, 2018 – Fixed Parature Folders and Categories
Fri Feb 9, 2018 – Teamwork migration
Thu Feb 8, 2018 – Oracle Service Cloud migration
Tue Feb 6, 2018 – Intercom migration
Wed Jan 31, 2018 – Fixed Help Scout Article encoding
Tue Jan 23, 2018 – Added Zendesk Ticket Forms
Wed Jan 17, 2018 – ServiceDesk Plus migration
Wed Jan 17, 2018 – Fixed Help Scout migration
Fri Jan 12, 2018 – Oracle Service Cloud migration
Thu Jan 11, 2018 – Fixed Kayako Tickets import
Thu Jan 11, 2018 – LiveAgent import
Wed Jan 3, 2018 – ConnectWise migration
Wed Jan 3, 2018 – TopDesk migration
Sun Dec 31, 2017 –  ConnectWise migration
Wed Dec 27, 2017 – Fixed Desk.com Brands to Categories
Tue Dec 26, 2017 – Fixed Zendesk Required fields
Mon Dec 25, 2017 – Fixed Zendesk Group membership
Sat Dec 16, 2017 –Fixed Kayako Classic Export Tags
Tue Dec 12, 2017 – Fixed Kayako Export status priority and type
Tue Dec 12, 2017 – Groove migration
Sun Dec 10, 2017 – Fixed Jira Service Desk created time in Comments
Fri Dec 8, 2017 – HelpShift migration
Tue Dec 5, 2017 – Optimization Jira Service Desk Export
Tue Dec 5, 2017 – Fixed Desk.com Article Attachments
Mon Dec 4, 2017 – Fixed Zoho Desk Staff and Jira Service Desk Contacts
Fri Dec 1, 2017 – LiveAgent migration
Fri Dec 1, 2017 – Fixed ManageEngine
Fri Dec 1, 2017 – Added Freshdesk Custom fields with nested options migration
Thu Nov 30, 2017 – Added ManageEngine Attachments migration
Thu Nov 30, 2017 – Jira Service Desk migration (Import)
Tue Nov 21, 2017 – Added Freshdesk Custom fields migration
Mon Nov 20, 2017 – Fixed Freshdesk Import Attachments
Thu Nov 16, 2017 – Fixed Kayako Classic
Thu Nov 16, 2017 – Fixed Samanage Validation Errors
Fri Nov 3, 2017 – Fixed Jira Service Desk Tickets Export
Fri Nov 3, 2017 – Added Samanage Support Solutions
Fri Nov 3, 2017 – Added Samanage Url for EU
Wed Nov 1, 2017 – Fixed Zendesk Export Private Note
Wed Nov 1, 2017 – Fixed Zendesk and Kayako Export Staff
Wed Nov 1, 2017 – ManageEngine Migration (Staff Export only)
Wed Nov 1, 2017 – ManageEngine Migration (Added Settings, Platform, Connector and HD Groups export only)
Tue Oct 31, 2017 – Fixed Zendesk (Export Staff)
Fri Oct 27, 2017 – Change Settings Zendesk
Fri Oct 27, 2017 – Change Settings in Parature and Samanage
Fri Oct 27, 2017 – Change Settings in Kayako Classic
Fri Oct 27, 2017 – Change Settings in Kayako
Fri Oct 27, 2017 – Change Settings in Jira Service Desk
Fri Oct 27, 2017 – Change Settings in Help Scout
Fri Oct 27, 2017 – Change Settings in Freshservice
Fri Oct 27, 2017 – Change Settings in Freshdesk
Fri Oct 27, 2017 – Change Settings in Desk.com
Thu Oct 26, 2017 – Fixed Desk.com Article migration and inline images
Thu Oct 5, 2017 – Kayako migration (Import with Attachments)
Mon Oct 2, 2017 – Jira Service Desk Confluence migration
Sat Sep 30, 2017 – Jira Service Desk migration
Wed Sep 20, 2017 – Change Kayako Contact
Wed Sep 20, 2017 – Change Kayako Staff and Ticket
Wed Sep 20, 2017 – Kayako Classic Attachments migration
Tue Sep 19, 2017 – Fixed Kayako Classic
Tue Sep 19, 2017 – Fixed Freshservice List Articles
Sat Sep 16, 2017 – Fixed Staff and Group in Zendesk Ticket Relation
Sat Sep 16, 2017 – Added Staff Groups Samanage
Thu Sep 14, 2017 – Fixed 400 Bad request in Help Scout
Wed Sep 13, 2017 – Fixed 413 Entity too large in Help Scout
Tue Sep 12, 2017 – Added Samanage Custom Fields
Sun Sep 10, 2017 – Roles validation for Freshdesk
Fri Sep 8, 2017 – Changes Help Scout migration (export)
Thu Sep 7, 2017 – Samanage migration
Sun Sep 3, 2017 – Parature migration (export only)
Aug 22, 2017 – Kayako Fusion migration
Fri Aug 18, 2017 – Desk.com Knowledgebase migration with attachments
Tue Aug 15, 2017 – Fixed Zendesk Ticket priority
Thu Aug 3, 2017 – Fixed Freshdesk Article migration
Wed Aug 2, 2017 – Fixed Freshdesk Knowledge Base migration
Sun Jul 9, 2017 – Change Spaces to Dashes in Zendesk Tags
Fri Jul 7, 2017 – Help Scout Docs migration
Thu Jul 6, 2017 – Desk.com Fixedes
Wed Jul 5, 2017 – Desk.com migration
Mon Jul 3, 2017 – Freshdesk Knowledge Base migration
Wed Jun 28, 2017 – Zendesk Guide migration
Wed Jun 28, 2017 – Freshservice Knowledge Base migration
Wed Jun 28, 2017 – Zoho Desk changes
Fri Jun 23, 2017 – Freshservice migration
Sat Jun 3, 2017 – Freshdesk to Help Scout optimization
Wed May 24, 2017 – Added Help Scout export
Mon May 22, 2017 – Added Help Scout MailBox authorization
Sat May 20, 2017 – Added Help Scout Contact and Staff
Wed May 17, 2017 – Zoho Desk migration
Tue May 16, 2017 – Added Kayako Staff and Departments
Tue May 2, 2017 – Added Kayako Staff
Tue May 2, 2017 – Added Kayako Staff group
Tue May 2, 2017 – Added Kayako Company
Tue May 2, 2017 – Kayako migration
Apr 21, 2017 – Added Group Migration
Mon Apr 3, 2017 –Fixed Company migration
Sun Apr 2, 2017 – Added Support Note/Comment in tickets
Sat Apr 1, 2017 – Added phone to contact
Sat Apr 1, 2017 – Added Company Entity
Wed Mar 29, 2017 – Freshdesk migration
Tue Mar 28, 2017 – Migration Ticket Attachments
Sun Mar 19, 2017 – Demo Summary change
Fri Feb 24, 2017 – Zendesk migration
Wed Feb 22, 2017 – Changes in Mapping
Thu Feb 9, 2017 – New design of Mapping steps
Thu Feb 9, 2017 – Migration Wizard v1.