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Jira Software import
in a few clicks

Without techs, delays and hustle. With step-by-step Jira Software import setup form

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Spotless Jira Software import services just for you

Your platform migration troubles are behind you now. Total platform to platform migration with HDM fast and effortless.
Less time & money spent
Clear price, a swift migration to the new platform, and no need to design the migration script. All with HDM.
Clean setup
Just get the customer info ready for transition beforehand and begin moving your data. It’s not necessary to fiddle with anything.
Essential data aside
Regardless of your reasons, migrate your historical data to the new tool to keep the track of customers easier.
Automated migration

A bare minimum is to get done on your side. We already made the script.

All you have to do is configure your platform import preferences and you’re good to start.

Data relationship coherence

All your emails will move complete and whole. Together with its smallest details, all data will be untouched.

The same goes for the help desk and CSV data. In the end, you get your exact information.

Your info is safe

When you provide your access credentials to our migration tool, you can trust us.

Only the employees directly connected to the data transfer will be able to access to your accounts or data.

All incoming and outcoming information is shielded by the state of the encryption systems from any electronic attacks.

Mapping records

Pick what data will migrate to your new solution yourself.

While managing the migration setup, you can check what records will cut and what will move.


The full process was intentionally created to allow users to complete the migration themselves.

No need to have programming skills or proprietary knowledge, just follow the shown prompts.

Outstanding support

Our main goal is to make our service as pleasant to you as as feasible, as evident by G2. We always aim for quality and proper assistance.

Whether it is through a phone or email, we are always ready to tackle your migration queries.

What are the key reasons to import data to Jira Software using Help Desk Migration?

Castle gates

Security first

We do not share any of your personal information with third parties, and additionally thoroughly protect it, so not a thing gets lost or stolen.


Simple to use wizard to setup import

Our service was designed to provide you with a user-friendly data migration tool that helps to get the work done seamlessly.


Wizard window
Mapping fields window

Elective and powerful field mapping

Only Help Desk Migration helps you to automatically move custom fields, as well as map their location.


Maintained relations between objects and people

All tickets will be imported to Jira Software with their corresponding agents, contacts, and attachments, thus, saving the record of customers' requests.


Relations illustration

Objects you may import to Jira Software

Help Desk Objects
  • Tickets

    with replies, notes and attachments

  • Contact
  • Companies
  • Agents
  • Agents Groups
Knowledge Base Objects
  • Articles

    with images and attachments

  • Categories
  • Folders
96% of users love our service

We’re recognized for best support,
usability, and high ROI
in cloud migration.

Import data to Jira Software in several quick steps

  • Get ready

    In the new help desk, create profiles for your agents and custom ticket fields. Once done, go to Migration Wizard and begin the Jira Software import.

  • Connect source Help Desk

    Choose your current help desk from the catalogue and complete the form to allow our migration tool retrieve the data.

  • Connect Jira Software

    Once you've selected your data source, connect our service with your Jira Software to allow the import

  • Choose objects

    Choose the data that you need to migrate and specify the mapping of ticket fields, both standard, and custom.

  • Import small amount of data

    Run a free demo to find out how your migration to Jira Software will look like and verify that the data translates accurately

  • Import to Jira Software everything

    After everything's validated, pick a good time when the majority of your clients are offline and begin the Full Data Migration.

We always keep all of your data secure

We consider security and safety very seriously and have established a complete set of practices , technologies , and policies to help ensure that your data is protected.

Price estimation

Don't know how to estimate the cost of data migration?
Just check out this video for a detailed guide.

Select your current Help Desk platform and the future one
Number of records in your current Help Desk
Help Desk Record — every single Agent, Group, Contact, Company and Ticket. If you have 10 Agents, 10 Contacts and 40 Tickets, then you have 60 help desk records.
Knowledge Base Record — every single Article, Category and Folder. If you have 5 Articles, 6 Categories and 4 Folders, then you have 15 knowledge base records.
Let's get connected
Select how you want to proceed
Option #1: fully automated process
Automated data migration
According to the platforms you've selected, you can migrate:
Option #2: Tailored to meet your needs
Customized data migration
Fulfill any specific requirements you have: filter data, migrate tickets the way you need, reassign agents and more.
What kind of customization do you need?
Please describe your needs as detailed as possible

Thanks for your request!

We'll get back to you as soon as we have the estimate ready.

Have any questions?

Voice of the clients

Jira Software import in a few clicks

Automatically. Securely. Quickly

Proceed to Free Migration

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