96% of users recommend Help Desk Migration Service. Learn why in our brand new G2 Report.

Jira Software import
in a few clicks

Without techs, delays and hustle. With step-by-step Jira Software import setup form

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Secure and Safe
Your passwords along with records are safe with us and will be used for import solely.
Efficient & Furious
It takes you no longer than 10 minutes to set up the import to Jira Software and start the test data transfer.
All Data Import
HDM is capable of importing all major record categories and fields you need, directly to places you want them to be.

What are the key reasons to import data to Jira Software using Help Desk Migration?

Security first

We do not share any of your personal information with third parties, and additionally thoroughly protect it, so not a thing gets lost or stolen.

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Simple to use wizard to setup import

Our service was designed to provide you with a user-friendly data migration tool that helps to get the work done seamlessly.

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Elective and powerful field mapping

Only Help Desk Migration helps you to automatically move custom fields, as well as map their location.

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Maintained relations between objects and people

All tickets will be imported to Jira Software with their corresponding agents, contacts, and attachments, thus, saving the record of customers' requests.

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Objects you may import to Jira Software

Help Desk Objects
  • Tickets

    with replies, notes and attachments

  • Contact
  • Companies
  • Agents
  • Agents Groups
Knowledge Base Objects
  • Articles

    with images and attachments

  • Categories
  • Folders
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96% of users recommend our service

High Performer, Best Support
and seven more badges
from G2 in 2020 Report

Learn more

Import data to Jira Software in several quick steps

  • Get ready

    In the new help desk, create profiles for your agents and custom ticket fields. Once done, go to Migration Wizard and begin the Jira Software import.

  • Connect source Help Desk

    Choose your current help desk from the catalogue and complete the form to allow our migration tool retrieve the data.

  • Connect Jira Software

    Once you've selected your data source, connect our service with your Jira Software to allow the import

  • Choose objects

    Choose the data that you need to migrate and specify the mapping of ticket fields, both standard, and custom.

  • Import small amount of data

    Run a free demo to find out how your migration to Jira Software will look like and verify that the data translates accurately

  • Import to Jira Software everything

    After everything's validated, pick a good time when the majority of your clients are offline and begin the Full Data Migration.


We always keep all of your data secure

We consider security and safety very seriously and have established a complete set of practices , technologies , and policies to help ensure that your data is protected.


Price estimation

Select your current Help Desk platform and the future one
Number of records in your current Help Desk
Help Desk Record — every single Agent, Group, Contact, Company and Ticket. If you have 10 Agents, 10 Contacts and 40 Tickets, then you have 60 help desk records.
Knowledge Base Record — every single Article, Category and Folder. If you have 5 Articles, 6 Categories and 4 Folders, then you have 15 knowledge base records.
Let's get connected
Select how you want to proceed
Option #1: fully automated process
Automated data migration
According to the platforms you've selected, you can migrate:
Option #2: Tailored to meet your needs
Customized data migration
Fulfill any specific requirements you have: filter data, migrate tickets the way you need, reassign agents and more.
What kind of customization do you need?
Please describe your needs as detailed as possible

Thanks for your request!

We'll get back to you as soon as we have the estimate ready.

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Jira Software import in a few clicks

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