Microsoft Dynamics import
in a few clicks

Without techs, delays and hustle. With help of robust data import wizard.

Microsoft Dynamics import tool you’ve been looking for

Now, there’s no need to bother about any help desk import issues. Full platform to platform migration with HDM quick and hassle-free.

Save time & money

Clear price, a faster transfer to the new help desk, and no need to design the migration script. All with HDM.

Simple setup

Just get the customer info ready for migration ahead of time and begin moving your data. It’s not necessary to fiddle with anything.

Key data aside

Whether it is for complying reasons, or convenience, transfer your historical data to the new tool to keep the track of customers easier.

Automatic import services

Why spend time moving data by hand when a tool can do it?

Our migration tool will manage every record so you don’t need to.

Preserved data structure

Using HDM, you don’t have to worry that all of your moved customer service data will lose their connections to other info.

Whether it is the requester info or customer details, all of this is accounted for.

Your info is secure

When you grant your credentials to our migration tool, you can trust us.

Only the personnel that directly work with your import will be able to access to your profile info.

All everything we access is guarded by the data encryption systems from any electronic attacks.

Mapping records

Decide what piece of info will migrate to your new solution yourself.

While managing the migration setup, you can specify what records to leave behind and what will stay.

Ease of use

The full process was intentionally designed to let users to complete the migration themselves.

You don’t have to have special skills or exceptional knowledge, just follow the on-screen hints.

Our customers are priority

One of the key principles of our company is to provide a service that we would like to use ourselves. Even though G2 acclaimed our customer support, we won’t stop there.

Why import data to Microsoft Dynamics using Help Desk Migration?

Security first

We don't share any of your personal information with third parties, as well as meticulously protect it, so not a thing gets lost or stolen.

User-friendly wizard to setup import

Our service was built to provide you with a user-friendly data migration tool that helps to get the work done seamlessly.

Alternative and powerful field mapping

Only Help Desk Migration enables you to automatically transition custom fields, as well as map their destination.

Preserved relations between objects and people

All tickets will be imported to Microsoft Dynamics with their respective agents, contacts, and attachments, as a result, saving the record of customers' requests.

Objects you may import to Microsoft Dynamics

Help Desk Objects

Tickets
with replies, notes and attachments
Contact
Companies
Agents
Agents Groups

Knowledge Base Objects

Articles
with images and attachments
Categories
Folders

96% of users love our service

We’re recognized for best support,
usability, and high ROI
in cloud migration.

Import data to Microsoft Dynamics in six quick steps

Prepare

Sign-up and go to our migration wizard.
Connect source Help Desk

Select and link your source support desk with HDM.
Connect Microsoft Dynamics

Give access to your Microsoft Dynamics account.
Describe your needs

Let us know what components of your migration you would like to modify
Have your needs estimated

We will research your case and send you with a price and a scope of work.
Import to Microsoft Dynamics all data

Move all your customer service records in a single push.

We keep all of your data secure

We take security and safety very seriously and have established a comprehensive set of practices , technologies , and policies to help ensure your data is protected.

Read our security guideline

Price estimation

Don't know how to estimate the cost of data migration?
Just check out this video for a detailed guide.

Select your current Help Desk platform and the future one

Migrate from Zendesk

To Microsoft Dynamics

Number of records in your current Help Desk

Amount of Help Desk records

Amount of Knowledge Base records

Help Desk Record — every single Agent, Group, Contact, Company and Ticket. If you have 10 Agents, 10 Contacts and 40 Tickets, then you have 60 help desk records.

Knowledge Base Record — every single Article, Category and Folder. If you have 5 Articles, 6 Categories and 4 Folders, then you have 15 knowledge base records.

Select how you want to proceed

Continue

Option #1: fully automated process

Automated data migration

According to the platforms you've selected, you can migrate:

Continue

Option #2: Tailored to meet your needs

Customized data migration

Fulfill any specific requirements you have: filter data, migrate tickets the way you need, reassign agents and more.

Start new estimation

What kind of customization do you need?

Please describe your needs as detailed as possible

Message *

Start new estimation

Thanks for your request!

We'll get back to you as soon as we have the estimate ready.

Start new estimation

Have any questions?

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Voice of the buyers

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