What’s the difference between Automated and Custom Migration
Help Desk Migration service offers you two types of migration: Automated and Custom.
Automated migration allows you to map and transfer basic Records (Tickets, Contacts, Users, Attachments, Custom fields, etc.) with the help of Migration Wizard. You can go through several simple steps and migrate the data by yourself. The Wizard will count the total number of records and determine the price automatically. If you know the exact amount of records you want to move, use our migration Estimator to get a price beforehand.
In case you have special migration needs (custom mapping, adding additional fields, tags or whatever you want) you can choose our Custom migration service. The cost of this service depends on your specific requirements and the amount of data. Drop us a line with all your requirements and one of our agents will contact you shortly.