How Can I Restart My Migration?
If you’d like to restart the migration, please contact us directly using this form https://www.help-desk-migration.com/submit-new-ticket/
Please note, this procedure will remove any previously transferred data - including any changes or updates that you have made to this data - and start the migration from scratch from your current source help desk system.
Types of requests that require a remigration:
- New customization.
- Custom field mappings.
- Updates to users in the target (new) system.
- Enabling audit fields.
- Changes you made to your source data.