How Can I Restart My Migration?

If you’d like to restart the migration, please contact us directly using this form https://www.help-desk-migration.com/submit-new-ticket/

Please note, this procedure will remove any previously transferred data - including any changes or updates that you have made to this data - and start the migration from scratch from your current source help desk system.

Types of requests that require a remigration:

1. New customization.
2. Custom field mappings.
3. Updates to users in the target (new) system.
4. Enabling audit fields.
5. Changes you made to your source data.