How Can I Restart My Migration?

If you’d like to restart the migration, please contact us directly using this form https://www.help-desk-migration.com/submit-new-ticket/

Please note, this procedure will remove any previously transferred data - including any changes or updates that you have made to this data - and start the migration from scratch from your current source help desk system.

Types of requests that require a remigration:

  1. New customization.
  2. Custom field mappings.
  3. Updates to users in the target (new) system.
  4. Enabling audit fields.
  5. Changes you made to your source data.
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