Blog - page 12

Insights and How-to Guides

Help Desk for FinTech, Banking, Financial Services and Insurance: How to Choose Yours

June 27, 2022

Tetiana Belevska

Picking an Alternative for Your Help Desk

Why You Should Look for Wix Answers Alternative

June 13, 2022

Ira Haida

Interviews

What Customers Expect from a Help Desk? Connection of Multiple Support Channels

June 9, 2022

Tetiana Belevska

Insights and How-to Guides

How to Choose Enterprise Help Desk Software in 2026

June 3, 2022

Yuriy Kril

Help Desk System Reviews

Healthcare Help Desk Software: Why Is It Important and How to Choose a Service?

May 18, 2022

Tetiana Belevska

Insights and How-to Guides

How to Choose an Industry-Specific Help Desk System

May 4, 2022

Dima Lazarchuk

Picking an Alternative for Your Help Desk

Jira Service Management Alternatives 2026: 8 Tools, Compared on Migration Effort

April 20, 2022

Natalia Tomchyshyn

Picking an Alternative for Your Help Desk

ServiceNow Alternative: Choosing ITSM Help Desk That’s Right for You

April 19, 2022

Yuriy Kril

Insights and How-to Guides

Customer Security Assurance: Whats and Whys You'd Like to Know

March 23, 2022

Tetiana Belevska

Insights and How-to Guides

HIPAA Compliant Help Desk: How to Choose Your Customer Service App?

March 15, 2022

Tetiana Belevska

News

How to Deliver Personalized Customer Service with Help Desk

March 4, 2022

Natalia Tomchyshyn

News

Migrate Content Translations: How to Switch Language Versions Automatedly?

February 25, 2022

Tetiana Belevska

News

Stand with Ukraine: Quick Update from Help Desk Migration Team

February 24, 2022

Dima Lazarchuk

Insights and How-to Guides

Secure Service Desk: Does Your ITSM Comply with the Industry’s Regulations?

February 22, 2022

Tetiana Belevska

Customer Success

SaaS Security and How Help Desk Migration Approaches It

February 1, 2022

Yuriy Kril

Data Migration 101

Data Migration Questions: What Should You Know Before Starting Your Transfer

February 1, 2022

Tetiana Belevska

Customer Success

How Free Ticketing System Can Improve Your Сustomer Support on a Budget

January 26, 2022

Tetiana Belevska

Insights and How-to Guides

What Makes a Good Ticketing System?

January 19, 2022

Tetiana Belevska

Help Desk System Reviews

Ticket Management Basics: What SMBs Should Know

January 4, 2022

Ira Haida

Help Desk System Reviews

Kayako vs Freshdesk: Which Help Desk Should You Choose

December 27, 2021

Tetiana Belevska

Help Desk System Reviews

Salesforce Service Cloud Overview: A Full Guide for Excellent Customer Service

December 25, 2021

Maxim Orlovsky

Help Desk System Reviews

Zendesk to Reamaze: Top Differences and Similarities Compared

December 24, 2021

Tetiana Belevska

Insights and How-to Guides

Service Gap Analysis 101: Reshape Your Service Strategy

December 22, 2021

Natalia Tomchyshyn

Insights and How-to Guides

Bad Customer Service: Benefits and Drawback Explained

December 10, 2021

Tetiana Belevska

Data Migration 101

The Executive’s Guide to Importing and Exporting Help Desk Data

December 8, 2021

Dima Lazarchuk

Data Migration 101

Moving From Email to a Help Desk: When, How, and What to Pick

November 26, 2021

Tetiana Belevska

Data Migration 101

Executive's Guide to Custom Data Migration

November 11, 2021

Tetiana Belevska

Data Migration 101

Streamlining Custom Field Migration to Zendesk, Freshdesk, and Jira: What Are Your Options?

October 29, 2021

Tetiana Belevska

Customer Success

Winning Every Customer Case with Smart Help Desk Systems

October 21, 2021

Tetiana Belevska

Insights and How-to Guides

How to Drive Digital Transformation of Customer Services

September 17, 2021

Dima Lazarchuk

Explore More Topics

Ready to brush up on something new? We've got more to read right this way

• AI in Customer Support
• Customer Success
• Data Import & Export
• Data Migration 101
• Help Desk Data Transfers
• Help Desk System Reviews
• Insights and How-to Guides
• Interviews
• News
• Picking an Alternative for Your Help Desk
• Planning a Data Migration Project
• Success Stories 🎉