Ira Haida
Profile Information:
Hello everyone, my name is Ira. I'm responsible for managing sales and support operations at Relokia.
I started as a project manager. There's something about working to find the best solution that makes me tick. So, at one point in my life, I decided to give sales a try. Through my career, I gained invaluable experience which now helps me run an outstanding sales and support team at Relokia.
Outside of work, I'm a cat lover and an avid reader. But don't ask me what my favorite book is, cause I don't have one. There are too many good books out there to choose just one.
On the Web
Posts by
Ira Haida
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Help Desk Template Library for Quick Responses
Insights and How-to Guides —
August 28, 2024 -
Everything About HubSpot Service Hub Pricing and Features in 2025
Help Desk System Reviews —
September 3, 2023 -
Call Center Productivity: What to Track and How to Increase Productivity
Insights and How-to Guides —
February 20, 2023 -
How to Use Ticket Categorization in Jira Service Management
Insights and How-to Guides —
December 5, 2022 -
Custom Ticket Status: A Must-Have or a Fancy Feature?
Insights and How-to Guides —
October 25, 2022 -
Why You Should Look for Wix Answers Alternative
Picking an Alternative for Your Help Desk —
June 13, 2022 -
Ticket Management Basics: What SMBs Should Know
Help Desk System Reviews —
January 4, 2022 -
How AI Changes Customer Experience: Meet Can Ozdoruk from Netomi
Interviews —
February 15, 2021 -
A Comprehensive Guide to Zendesk Onboarding
Help Desk System Reviews —
July 21, 2020