Ira Haida
Profile Information:
Hello everyone, my name is Ira. I'm responsible for managing sales and support operations at Relokia.
I started as a project manager. There's something about working to find the best solution that makes me tick. So, at one point in my life, I decided to give sales a try. Through my career, I gained invaluable experience which now helps me run an outstanding sales and support team at Relokia.
Outside of work, I'm a cat lover and an avid reader. But don't ask me what my favorite book is, cause I don't have one. There are too many good books out there to choose just one.
On the Web
Posts by
Ira Haida
Call Center Productivity: What to Track and How to Increase Productivity
Insights and How-to Guides —
February 20, 2023How to Use Ticket Categorization in Jira Service Management
Insights and How-to Guides —
December 5, 2022Custom Ticket Status: A Must-Have or a Fancy Feature?
Insights and How-to Guides —
October 25, 2022Wix Answers Alternative: Why You Should Look for It
Picking an Alternative for Your Help Desk —
June 13, 2022Ticket Management Basics: What SMBs Should Know
Help Desk System Reviews —
January 4, 2022Kayako vs Kayako Classic: When Changes Are Inevitable
Help Desk System Reviews —
July 17, 20193 Strategies to Follow When Switching Help Desks
Data Migration 101 —
January 2, 2019