Zendesk to ServiceNow
migration service

Extremely easy , no special know how or coding required. A complete Zendesk to ServiceNow data migration instrument.

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Risk-free and Reliable
Your passwords along with data are safe with us and will be used for import only.
Effective and Understandable
Help Desk Migration does not require any specialized competencies or knowledge to get started with the migration.
Optimal & Accurate
We've handled all key peculiarities of different helpdesks to help you accurately and efficiently migrate massive amounts of information

Why you should use Help Desk Migration to migrate data from Zendesk to ServiceNow

Strong privacy of your information

The migration is conducted over a protected connection, and all your credentials will automatically be removed after you complete the data migration.

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Automatic data migration wizard

With Help Desk Migration it certainly is simple to move your customer support to a new helpdesk without involving the IT department

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Upper-level data mapping

Our system allows mapping standard as well as custom fields , thus letting you be sure that the data end up being in the right destinations in ServiceNow.

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Retained association between object and people

When migrating your records from Zendesk to ServiceNow we preserve all relations between tickets and their corresponding contacts, attachments, etc., therefore retaining the history info.

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What you may migrate from Zendesk to ServiceNow

Help Desk Objects
  • Tickets

    with replies, notes and attachments

  • Contact
  • Companies
  • Agents
  • Agents Groups
Knowledge Base Objects
  • Articles

    with images and attachments

  • Categories
  • Folders
high performer badge

Help Desk Migration receives
High Performer Badge by
review site G2 Crowd

In what way does data migration from Zendesk to ServiceNow work

  • Get ready

    Start off by creating Agent profiles and all needed custom fields in the new help desk. Now, begin the process of migrating your data from Zendesk to ServiceNow.

  • Connect Zendesk

    Fill out the form with necessary credentials to allow our data migration tool to retrieve records from your current help desk.

  • Connect ServiceNow

    Do the same action to connect our service with the new help desk and thereby make it possible to import the data.

  • Choose objects

    Choose the information you want to migrate and set the ticket fields mapping, so the data could be migrated according to your preferences

  • Migrate limited amount of data

    Try out our Free Demo Migration to check how the records migrate. You will be able to view 20 tickets in your new help desk in a few minutes!

  • Migrate to ServiceNow all data

    When everything's tested, choose a quiet time with the minimal load on the support staff and start migrating from Zendesk to ServiceNow.

Your data is in good hands

We take the privacy of your data seriously, so we apply, as well as develop our own, best practices and strategies to secure it.

Price estimation

Select your current Help Desk platform and the future one
Number of records in your current Help Desk
Help Desk Record — every single Agent, Group, Contact, Company and Ticket. If you have 10 Agents, 10 Contacts and 40 Tickets, then you have 60 help desk records.
Knowledge Base Record — every single Article, Category and Folder. If you have 5 Articles, 6 Categories and 4 Folders, then you have 15 knowledge base records.
Let's get connected
Automated Migration price
During automated migration we transfer records , including relations between them.
Custom Migration price
Any modules, any requirements.
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Have any questions?

Hear from our happy buyers

Migrate the records all by yourself

See yourself that transferring from one help desk to another is easy even if you're not computer savvy.
Start an automated migration

Let a pro perform your ServiceNow import

Our team would be more than happy to perform a custom migration if you have specific needs.
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