DevRev Migration Services

Move Your DevRev Data Safely Without Downtime, Rework, or Risk

DevRev works well until it no longer fits your process.

When teams outgrow DevRev, migration becomes the biggest risk. Years of support history, product feedback, and internal context must move together or not at all.

Help Desk Migration handles DevRev data migrations end-to-end. Your data moves accurately, your workflows stay intact, and you avoid manual exports or custom scripts that fail at scale.

Use Help Desk Migration when you need to:

  • Move from DevRev to another help desk or ITSM
  • Merge DevRev with other support or product platforms
  • Replace DevRev as your organization scales
  • Separate DevRev data across teams, regions, or systems

You get a defined migration process, full visibility at every stage, and results you can rely on.

G2 Leader
60k+ Migrations
SOC 2 Certified
Fastest migration

Test free migration → Book a consultation →

No credit card required Fast setup

Interactive Migration Calculator

Adjust sliders to estimate your migration time and cost savings

2,000
1K 500K
10-15 mins Estimated Migration Time
85% Time Savings vs Alternatives
$3,777 Savings vs In-house Development

Estimates based on 60,000+ successful migrations. Actual results may vary.

How DevRev migration works

A guided process designed to keep your team productive.

1. Connect DevRev workspace

Authenticate your DevRev account via API credentials. No code. No disruption.

Connect your platform →

2. Review and map data

Define precisely what data moves and how it is structured in the new system. Map issues, users, comments, metadata, and relationships with full control.

Learn about data mapping →

3. Run a Demo migration

Validate the migration with real DevRev data. Run as many demos as needed without affecting your production environment.

Test your DevRev migration →

4. Review the results

Review how your data looks after migration. Check formatting, attachments, timelines, and conversations before proceeding.

Review migration results →

5. Start the Full migration

Run the Full migration when ready. DevRev stays live. No workflow interruptions.

Start your Full DevRev migration →

Trusted by teams who can’t afford data loss

Arkansas Tech University Cosmos TRG Screen Thule Stately Stately Webpros Automattic braxtech lenovo
Arkansas Tech University Cosmos TRG Screen Thule Stately Stately Webpros Automattic braxtech lenovo

What our customers say about Help Desk Migration

Real feedback from teams who moved their data safely, accurately, and without downtime.

Why teams choose Help Desk Migration for DevRev

Feature
Help Desk Migration
Manual migration Scripts & generic tools
Built specifically for DevRev
Yes
No Partial
Full history preserved
Yes
Risky Often incomplete
Custom fields supported
Yes
Hard to rebuild Limited
Comment visibility maintained
Yes
Often lost Inconsistent
Attachments migrated
Yes
Commonly missed Often broken
No downtime
Yes
Rare Unpredictable
Demo migration available
Yes
No Sometimes
Setup time
Hours
Weeks Days–weeks
Security & compliance
Encrypted, GDPR-ready
Varies Varies
Predictable cost
Yes
Labor-heavy Unclear

Common DevRev migration questions

Get clear answers before you move your data, so you know exactly what to expect.

Yes. Demo migrations let you:
  • Compare record counts
  • Review field and object mapping
  • Check timestamps and ownership
  • Confirm comments and attachments
If anything doesn’t look right, adjust your setup and run the Demo again without risk and downtime.

Yes. Demo migrations are unlimited and include Demo rollback. Full Migrations can also be rerun with updated mappings to ensure everything transfers correctly.

It depends on your data size and setup:
  • Demo migrations usually take minutes or hours
  • Full migrations scale with issue volume and attachments
  • Migrating the newest records first gives your team faster access to active work
Your DevRev environment stays fully available throughout the migration.

Yes. Your data is protected every step of the way:
  • Encrypted during transfer
  • Migrations run in isolated environments
  • Access limited strictly to the migration process
  • Credentials are never stored
The service fully meets GDPR and CCPA requirements.

Some platform-specific logic must be recreated, including:
  • Automations and workflows
  • SLAs and escalation rules
  • Reports and dashboards
  • Permission models
Your historical data moves completely. Operational rules are rebuilt in the new system so your team can continue working seamlessly.

Yes. You can skip attachments, migrate only selected records, or move the newest tickets first to give your team faster access to active work.

Yes. You can divide a single DevRev instance across multiple systems. This is ideal for spinning off teams or business units, separating internal and external support, or organizing data by region or brand. You control exactly which data goes where.
Checklist

DevRev migration without risk

Manual exports and scripts often fail with linked objects, custom metadata, visibility rules, and large attachments.

Help Desk Migration moves your data completely and accurately, so your team can keep working without downtime or errors.

Run a Free Demo

Migrate DevRev data anywhere

Move your data safely and freely while staying in control, with no vendor lock-in.

Set up your migration

No credit card required Fast setup

Migration Pricing That Works for You

Help Desk Migration pricing adapts to your project’s size, complexity, and additional options. You pay only for the records you move and no hidden fees or surprises. Larger projects benefit from lower per-record costs, making big migrations more cost-effective while keeping the process simple, secure, and hassle-free.

Pricing depends on the volume of records, the complexity of your data, and any extra services you choose, such as Delta sync, Interval Migration, advanced filtering, or knowledge base migration.

Pricing Information

Most popular DevRev migration routes

See where businesses move their DevRev data.

DevRev
to
Zendesk
DevRev
to
Intercom
DevRev
to
Freshdesk
Set up Free Demo

No credit card required Fast setup

Enhance Your DevRev Migration with Advanced Features

Fine-tune your data migration to match your setup and timeline.

Skip attachments

By default, all attachments are migrated. Skip them for a faster export or to reduce storage in your new platform.

How to skip attachments

Select records for a Demo

Test specific tickets or knowledge base articles before running the Full migration. Enter record IDs to preview:

  • Field mapping
  • Notes and visibility
  • Attachments and inline images
  • Formatting

Custom demo setup guide

Migrate the newest records first

Start with the most recent tickets so your team can access active conversations immediately while older data continues migrating.

Newest-first migration logic

How to migrate your DevRev data without disrupting your business

Delta migration

After the Full migration, Delta migration moves newly created or updated tickets. Keep your help desk or service desks in sync until you’re ready to switch.

Learn more about Delta

Interval migration

Migrate on your schedule. Pause during business hours and resume overnight, on weekends, or during planned maintenance windows.

Reduce system load and avoid disrupting peak work times.

Learn more about Interval Migration

Custom migration setups

Some migrations require extra care. Our experts can help if you need to:

  • Migrate only specific records
  • Deduplicate users or tickets
  • Apply custom field logic or data cleanup
  • Handle non-standard workflows

How to customize data import

Why Choose Help Desk Migration for Your DevRev Switch?

Moving from DevRev doesn’t have to be complicated.
Help Desk Migration makes it simple, reliable, and stress-free, so every role on your team benefits.

  • IT Managers

    Skip the manual work. Our automated, API-based process transfers your data securely, with no coding or downtime.

  • Support Leads

    Bring every ticket, note, attachment, and CSAT score with you. Flexible field mapping and filters let you shape the migration around your workflows.

  • Agents

    Pick up right where you left off. Tickets, statuses, and priorities arrive intact, and recent conversations can migrate first so your team keeps moving.

  • Executives

    Stay confident in your move. Transparent pricing, GDPR/CCPA compliance, and enterprise-grade security ensure your data and your budget are protected.

With Help Desk Migration, your team stays productive, your data stays safe, and moving from DevRev feels seamless.

Book a call
Help Desk Migration

Ready to move your DevRev data?

Keep your history, context, and uptime intact. Migrate your DevRev data accurately and confidently.

Start Free Demo

© 2026

Help Desk Migration® service

+1-888-866-7471

Sign up