Blog

Insights and How-to Guides

Secure Service Desk: Does Your ITSM Comply with the Industry’s Regulations?

February 22, 2022

Tetiana Belevska

Customer Success

SaaS Security and How Help Desk Migration Approaches It

February 1, 2022

Yuriy Kril

Data Migration 101

Data Migration Questions: What Should You Know Before Starting Your Transfer

February 1, 2022

Tetiana Belevska

Customer Success

How Free Ticketing System Can Improve Your Сustomer Support on a Budget

January 26, 2022

Tetiana Belevska

Insights and How-to Guides

What Makes a Good Ticketing System?

January 19, 2022

Tetiana Belevska

Help Desk System Reviews

Ticket Management Basics: What SMBs Should Know

January 4, 2022

Ira Haida

Help Desk System Reviews

Kayako vs Freshdesk: Which Help Desk Should You Choose

December 27, 2021

Tetiana Belevska

Help Desk System Reviews

Salesforce Service Cloud Overview: A Full Guide for Excellent Customer Service

December 25, 2021

Maxim Orlovsky

Help Desk System Reviews

Zendesk to Reamaze: Top Differences and Similarities Compared

December 24, 2021

Tetiana Belevska

Insights and How-to Guides

Service Gap Analysis 101: Reshape Your Service Strategy

December 22, 2021

Natalia Tomchyshyn

Insights and How-to Guides

Productivity Hacks: How to Manage Your Time Efficiently

December 14, 2021

Dima Lazarchuk

Insights and How-to Guides

Bad Customer Service: Benefits and Drawback Explained

December 10, 2021

Tetiana Belevska

Data Migration 101

The Executive’s Guide to Importing and Exporting Help Desk Data

December 8, 2021

Dima Lazarchuk

Data Migration 101

Move from Email to Help Desk: a Pathway to Better Customer Support

November 26, 2021

Tetiana Belevska

Data Migration 101

Executive's Guide to Custom Data Migration

November 11, 2021

Tetiana Belevska

Data Migration 101

Streamlining Custom Field Migration to Zendesk, Freshdesk, and Jira: What Are Your Options?

October 29, 2021

Tetiana Belevska

Customer Success

Winning Every Customer Case with Smart Help Desk Systems

October 21, 2021

Tetiana Belevska

Success Stories 🎉

Onshore Data Migration for an Australian Managed Service Provider

October 8, 2021

Anastasia Savelieva

Insights and How-to Guides

How to Drive Digital Transformation of Customer Services

September 17, 2021

Dima Lazarchuk

Picking an Alternative for Your Help Desk

11 Best Spiceworks Alternatives & Competitors in 2025

September 13, 2021

Tetiana Belevska

Help Desk System Reviews

Spiceworks Desktop vs Spiceworks Cloud: What’s the Difference?

September 2, 2021

Tetiana Belevska

Data Migration 101

Your Bad Data Migration Playbook

August 20, 2021

Tetiana Belevska

Planning a Data Migration Project

Discover Enhanced Help Desk Migration Support Options

August 12, 2021

Tetiana Belevska

News

Create Target Custom Fields Out-of-the-Box

August 6, 2021

Tetiana Belevska

Planning a Data Migration Project

Automated Options: Customize Data Migration Seamlessly

July 30, 2021

Tetiana Belevska

News

Help Desk Migration Goes Over 100 Customer Reviews on G2 and Shares Some Tips

July 28, 2021

Natalia Tomchyshyn

Data Migration 101

Importing Gmail to Help Desk: Pros and Cons Explained

July 7, 2021

Tetiana Belevska

Help Desk System Reviews

Pricing Overview of 7 Help Desk Solutions: Which Works Best for You?

June 23, 2021

Tetiana Belevska

Data Migration 101

Case Study: How Automation Can Simplify Data Migration

June 14, 2021

Tetiana Belevska

Data Migration 101

Your Zendesk Import Options Explained

May 26, 2021

Tetiana Belevska

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• Customer Success
• Data Import & Export
• Data Migration 101
• Help Desk Data Transfers
• Help Desk System Reviews
• Insights and How-to Guides
• Interviews
• News
• Picking an Alternative for Your Help Desk
• Planning a Data Migration Project
• Success Stories 🎉