Success Stories 🎉
Merging Zendesk Instances: Roland's Data Migration
News
Migration Wizard Has Become More Convenient for Mobile Users
Interviews
Raise the Experience of Your Customers to a New Level with Adrian Swinscoe
Help Desk System Reviews
7 Help Desks that Address the Needs of eCommerce
How AI Changes Customer Experience: Meet Can Ozdoruk from Netomi
Get the Traffic that BUYS to Your Website with Chloë Thomas
Exploring the Omniscient Digital World with Alex Birkett
Emotional Targeting in Conversion Optimization: Meet Magical Talia Wolf
Picking an Alternative for Your Help Desk
Selecting Zendesk Alternative: How to Shape Your Customer Service
Find the Way to Your Customer’s Heart: Meet Jim Tincher
10 Best Intercom Alternatives for Customer Chat & Support in 2025
Totally Amazed by a Chief Amazement Officer of Shepard Presentations: Meet Amazing Shep Hyken
Boost Your Digital PR and Content Marketing Skills: Meet Dayana Mayfield
Working Schedule During Winter Holidays
The Ultimate Comparison — ServiceNow vs ManageEngine
Ivanti vs ServiceNow: Comparing Top ITSM Platforms
Customer Success
18 Must-Have Freshdesk Apps: Supercharge Your Support
Why Ticket Routing is Your Route to a Customer's Heart
ServiceNow vs. Freshdesk: Uncovering the Key Differences
Intercom vs Help Scout: a Head-to-Head Comparison
Data Migration 101
How to Export Zendesk Tickets Without an Enterprise Plan
G2 Reports, COVID-19, and Partnerships
How Seneca Hill successfully exported Outlook data to Freshdesk
Dixa Software Review — Incredible Value for a Fair Price
What is HubSpot Onboarding Process & Why You Need It
From Intercom to Zendesk: How Stately Achieved a Smooth Migration
A Comprehensive Guide to Zendesk Onboarding
A Complete Introduction to HubSpot Service Hub
Outsource Data Migration or Not? — That Is the Question
Post Migration Checklist - Here’s What You Should Do
Ready to brush up on something new? We've got more to read right this way