Blog - page 17

Success Stories 🎉

How Hexagon Software Group Migrated their Data from ReadyDesk without API

February 21, 2019

Tetiana Belevska

Success Stories 🎉

How Minerva Networks Moved to a New Help Desk

February 12, 2019

Olya Kurinna

Data Migration 101

How to Get Started with Your Help Desk Migration Project Plan

February 7, 2019

Tetiana Belevska

Help Desk System Reviews

ServiceNow vs Jira Service Management: Explore Similarities and Differences

January 24, 2019

Taras Velychko

Success Stories 🎉

Help Desk Migration helped Thule Group to move from Oracle Cloud

January 8, 2019

Tetiana Belevska

Data Migration 101

3 Strategies to Follow When Switching Help Desks

January 2, 2019

Anastasia Savelieva

Help Desk System Reviews

23 Handy Apps to Power Up Your Jira Service Management

December 27, 2018

Yuriy Kril

Customer Success

A Support Team’s Survival Kit for the Peak Season

December 18, 2018

Tetiana Belevska

Help Desk System Reviews

The 6 Great Help Desk Systems for Shopify

December 4, 2018

Tetiana Belevska

Help Desk System Reviews

6 Help Desk Platforms that Integrate with WooCommerce

December 4, 2018

Tetiana Belevska

Help Desk System Reviews

5 Types of Help Desk Software and Their Use

October 25, 2018

Anastasia Savelieva

Customer Success

10 Customer-Centric Copywriting Tips Support Reps Should Use

October 8, 2018

Anastasia Savelieva

Interviews

Re:amazed by Marvin Strauss: Interview with the Head of Customer Experience

September 28, 2018

Tetiana Belevska

Data Migration 101

How to Upgrade from Kayako Classic and Keep all of Your Data

September 27, 2018

Tetiana Belevska

Interviews

Gerardo Gonzalez of Kayako Talks about the Joys and Challenges of Working in Customer Support

September 20, 2018

Tetiana Belevska

Customer Success

Why Customer Self-Service Portal is a Must, not an Option

August 23, 2018

Tetiana Belevska

Customer Success

The Art of Collecting Customer Feedback

August 2, 2018

Tetiana Belevska

Interviews

The People Behind Zendesk Support: Get to Know Benjamin Collet

July 24, 2018

Tetiana Belevska

Customer Success

10 Ways to Increase and Retain Customer Loyalty

July 10, 2018

Anastasia Savelieva

Data Migration 101

Is Migrating Historical Data Worth the Splurge?

July 5, 2018

Tetiana Belevska

Customer Success

First Reply: Does Quick Response Help Increase Sales?

July 3, 2018

Taras Velychko

Insights and How-to Guides

13 Books to Boost Your Career as a Customer Support Specialist

June 27, 2018

Anastasia Savelieva

Customer Success

The Fundamental Dos and Don’ts in Customer Support

June 7, 2018

Tetiana Belevska

Customer Success

How to Turn Angry Customers into Brand Advocates

May 31, 2018

Tetiana Belevska

Data Migration 101

Help Desk Migration vs Salesforce Migration Tool: Which Matches Your Goals Better?

May 29, 2018

Maxim Orlovsky

Help Desk System Reviews

Helpdesk with Chat: Easy Way to Better Customer Service

April 17, 2018

Tetiana Belevska

Customer Success

How to Leverage NPS Data to Drive Customer Loyalty

April 16, 2018

Tetiana Belevska

Help Desk System Reviews

Is Open Source Help Desk Right for Your Business?

April 10, 2018

Anastasia Savelieva

News

Help Desk Migration Implements OAuth for a more Simple and Secure Login

April 6, 2018

Tetiana Belevska

Data Migration 101

Help Desk Migration Checklist: Essential Steps You Should Take

April 5, 2018

Anastasia Savelieva

Explore More Topics

Ready to brush up on something new? We've got more to read right this way

• Customer Success
• Data Import & Export
• Data Migration 101
• Help Desk Data Transfers
• Help Desk System Reviews
• Insights and How-to Guides
• Interviews
• News
• Picking an Alternative for Your Help Desk
• Planning a Data Migration Project
• Success Stories 🎉