A robust customer marketing strategy is a must. However, there are still plenty of ill-targeted…
As competition gets more fierce and customer demands grow, you need exceptional customer service to…
Dealing with support services can be tiresome for your customers. They often need the problem…
Ticket status reflects a phase your customer query goes through in the resolving process and…
According to a Forrester Consulting study, 65% of users will switch brands due to poor…
Choosing a ticketing system for your business depends on many factors, such as its cost…
The more you think your business can work without a help desk, the more you…
Whereas customer support automation has become a standard tool that circa 58% of B2B businesses…
Want to supercharge your customer relationships? Discover how the best Zendesk apps can transform your…