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Automating Ticket Creation from Email: A Guide for Leading Platforms

Automating Ticket Creation from Email: A Guide for Leading Platforms

February 6, 2025
Avatar for Tetiana Belevska
A Customer Service Dashboard

A Customer Service Dashboard: Your Observation Post for Support Operations

February 4, 2025
Avatar for Kateryna Butkovska
Customer-First Approach

Customer-First Strategy: How to Create a Customer-Centric User Experience

January 31, 2025
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Partnership to improve business

Why Help Desk Migration Is Your Ideal Data Migration Partner

January 28, 2025
Avatar for Natalia Tomchyshyn
A Journey Through Customer Experience Leadership with Ian Golding

A Journey Through Customer Experience Leadership with Ian Golding

January 20, 2025
Avatar for Tetiana Belevska
How to Export Zendesk Guide Data as CSV

How to Export Zendesk Guide Data as CSV

January 15, 2025
Avatar for Natalia Tomchyshyn
Understanding Customer Service Management and Its Key Strategies

Guide to Customer Service Management: Definition, Strategy, and Best Practices

January 14, 2025
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Email Ticketing System - How to Сhoose the Best

Email Ticketing System: How to Сhoose the Best One

January 10, 2025
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Zendesk Asset Management: How to Streamline Your Workflow with Custom Objects

Zendesk Asset Management: How to Streamline Your Workflow with Custom Objects

January 6, 2025
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Why Test Data Migration Matters and How to Run It Properly

Test of Data Migration: How to Plan, Run, and Optimize Import Process

January 2, 2025
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How to Create Jira Ticket From Email Easily

Easy Jira Service Management Guide: Creating a Jira Ticket from Email

December 26, 2024
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Align CX Strategy with Business Goals: Sally Mildren’s Advice

Align CX Strategy with Business Goals: Sally Mildren’s Advice

December 20, 2024
Avatar for Tetiana Belevska

Social Media Customer Service Software: What It Is and Why It Matters

December 17, 2024
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Why Is Customer Service So Important

Why Is Customer Service Important to Your Business?

December 12, 2024
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Help Desk Software You Might Have Missed

Help Desk Software You Might Have Missed

December 10, 2024
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Jeff Sheehan: Optimizing Contact Centers for ROI and CX Success

Jeff Sheehan: Optimizing Contact Centers for ROI and CX Success

December 3, 2024
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Artificial Intelligence is Changing Service Management

AI in ITSM: How Artificial Intelligence is Changing Service Management

November 28, 2024
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Blueprint for Customer-Centricity Lessons from Annette Franz

Blueprint for Customer-Centricity: Lessons from Annette Franz

November 26, 2024
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A Guide to Incident Management: Best Practices, Tips + Checklist

A Guide to Incident Management: Best Practices, Tips + Checklist

November 21, 2024
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Data Migration Tools for Effortless Data Transfers

9 Affordable Data Migration Tools For Your Business

November 19, 2024
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How to Adapt Customer Service for Millennials and Gen Z

Millennial vs Gen Z Customer Service: More Complicated Than Who Wears Which Socks

November 14, 2024
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Small Changes, Big Wins: How Dan Gingiss Transforms Customer Experience

Small Changes, Big Wins: How Dan Gingiss Transforms Customer Experience

November 12, 2024
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What is a Support Ticket?

What is a Support Ticket and How It Keeps Agents on Track

November 8, 2024
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How to Secure Information and Build Trust

Customer Data Protection: How to Secure Information and Build Trust

November 4, 2024
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ServiceNow to Freshservice migration

November 2, 2024
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How to Drive Human Experience Innovation with Nicholas Webb

How to Drive Human Experience Innovation with Nicholas Webb

October 29, 2024
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Your Guide to a Hassle-Free Zendesk to Jira Service Management Migration

October 26, 2024
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Customer Service Mistakes to Avoid

11 Customer Service Mistakes & How to Avoid Them

October 17, 2024
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Simplify Your Zoho Desk to HubSpot Service Hub Data Migration with an Automated Tool

October 11, 2024
Avatar for Tetiana Belevska
How to Build a Customer Experience Strategy with Nate Brown

How to Build a Customer Experience Strategy with Nate Brown

October 8, 2024
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