Natalia Tomchyshyn
On the Web
Posts by Natalia Tomchyshyn
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Help Desk Migration Is Now SOC 2 Type II and SOC 3 Compliant
News —
July 18, 2025 -
What Is Total Experience Strategy, and Why Is It Important?
Insights and How-to Guides —
May 6, 2025 -
Mastering Data Migration Scope: Strategies for Seamless Transitions
Data Migration 101 —
April 28, 2025 -
Help Desk Migration x Pylon: An Interview with Robert Eng
Interviews —
April 2, 2025 -
Why Help Desk Migration Is Your Ideal Data Migration Partner
Data Migration 101 —
January 28, 2025 -
How to Export Zendesk Guide Data as CSV
Data Migration 101 —
January 15, 2025 -
Unpacking Zendesk's Business Rules: A Guide to Macros and Triggers
Insights and How-to Guides —
February 13, 2024 -
All You Need to Know About Knowledge Base Migration Tool
Insights and How-to Guides —
January 24, 2024 -
From Feedback to Success: The Role of Customer Satisfaction Surveys
Customer Success —
December 14, 2023 -
Peaches or Nectarines? The Difference Between Freshdesk vs Freshservice
Help Desk System Reviews —
December 2, 2023 -
Master Customer Service: 11 Essential Improvement Tips
Customer Success —
November 9, 2023 -
Gladly Alternatives [2025]: How to Switch to A More Suitable Help Desk?
Picking an Alternative for Your Help Desk —
November 5, 2023 -
Automated SysAid to Freshservice Migration for Echo Inc. with Help Desk Migration
Success Stories 🎉 —
October 5, 2023 -
Dynamics 365 Data Migration: Unlock Fresh Updates and Improvements
Planning a Data Migration Project —
September 19, 2023 -
Automated Migration for Koda Support: Easy Front to Zendesk Switch
Success Stories 🎉 —
September 6, 2023 -
How Leveraging HelpSpot AI Can Improve Communication with Customers
Help Desk System Reviews —
July 17, 2023 -
Omnichannel vs Multichannel Support: Which Suits Your Business Best?
Insights and How-to Guides —
May 8, 2023 -
Why Help Desk Migration Is the Top Choice for Easy Data Import
Data Migration 101 —
April 17, 2023 -
Unleashing the Power of Customer Journey Mapping
Insights and How-to Guides —
March 31, 2023 -
eDesk Migration or How to Start Reshaping Your eCommerce Customer Service
Help Desk System Reviews —
February 16, 2023 -
Customer Analytics: Tips for Using Customer Support Data
Insights and How-to Guides —
December 27, 2022 -
Why and How to Switch Managed Service Provider (MSP) Software
Insights and How-to Guides —
December 9, 2022 -
Exploring Jira Service Management Alternatives: Choose the Right ITSM
Picking an Alternative for Your Help Desk —
April 20, 2022 -
How to Deliver Personalized Customer Service with Help Desk
News —
March 4, 2022 -
Service Gap Analysis 101: Reshape Your Service Strategy
Insights and How-to Guides —
December 22, 2021 -
Help Desk Migration Goes Over 100 Customer Reviews on G2 and Shares Some Tips
News —
July 28, 2021 -
10 Best Intercom Alternatives for Customer Chat & Support in 2025
Picking an Alternative for Your Help Desk —
January 15, 2021 -
A Complete Introduction to HubSpot Service Hub
Help Desk System Reviews —
July 14, 2020 -
How to Merge Help Desk Instances Painlessly
Data Migration 101 —
March 26, 2020 -
Help Desk Heavyweight Match: Freshservice vs Zendesk - Who Comes out on Top?
Help Desk System Reviews —
March 25, 2020