Dima Lazarchuk
Profile Information:
Hey, my name is Dima. I have over 7 years worth of experience in online marketing, and some experience with event management. Here at Relokia, I'm in charge of driving revenue and facilitating collaboration between teams.
Having worked in the data migration industry for quite some time, I've learned the ins and outs of Zendesk. I know how to make the most of Zendesk products and I'm willing to share that knowledge.
On the Web
Posts by
Dima Lazarchuk
Customer Service Trends 2025: Embrace New Strategies or Stick with Classics
Insights and How-to Guides —
September 16, 2023Find the Best Knowledge Management Tool for Your Customer Service
Insights and How-to Guides —
August 1, 2023From Data to Decisions: Mastering Customer Service Analytics
Insights and How-to Guides —
May 22, 2023Why Moving Your Help Desk System During a Recession Matters: Benefits & Impact
Insights and How-to Guides —
April 28, 2023How to Choose the Best Live Chat App
Insights and How-to Guides —
February 2, 2023Customer Acquisition Guide for Customer Service: How to Boost & Retain Your Customers
Insights and How-to Guides —
January 16, 2023Knowledge Base Guide: Whats and Whys of Effective Self-Service
Insights and How-to Guides —
December 12, 2022Does Help Desk Manual Match Business Needs & Customer Expectations?
Insights and How-to Guides —
November 28, 2022Customer Support Automation: Five Myths and Facts
Insights and How-to Guides —
September 19, 2022