Dima Lazarchuk
Profile Information:
Hey, my name is Dima. I have over 7 years worth of experience in online marketing, and some experience with event management. Here at Relokia, I'm in charge of driving revenue and facilitating collaboration between teams.
Having worked in the data migration industry for quite some time, I've learned the ins and outs of Zendesk. I know how to make the most of Zendesk products and I'm willing to share that knowledge.
On the Web
Posts by
Dima Lazarchuk
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Customer Service Trends 2025: Embrace New Strategies or Stick with Classics
Insights and How-to Guides —
September 16, 2023 -
Find the Best Knowledge Management Tool for Your Customer Service
Insights and How-to Guides —
August 1, 2023 -
From Data to Decisions: Mastering Customer Service Analytics
Insights and How-to Guides —
May 22, 2023 -
Why Moving Your Help Desk System During a Recession Matters: Benefits & Impact
Insights and How-to Guides —
April 28, 2023 -
How to Choose the Best Live Chat App
Insights and How-to Guides —
February 2, 2023 -
Customer Acquisition Guide for Customer Service: How to Boost & Retain Your Customers
Insights and How-to Guides —
January 16, 2023 -
Knowledge Base Guide: Whats and Whys of Effective Self-Service
Insights and How-to Guides —
December 12, 2022 -
Does Help Desk Manual Match Business Needs & Customer Expectations?
Insights and How-to Guides —
November 28, 2022 -
Customer Support Automation: Five Myths and Facts
Insights and How-to Guides —
September 19, 2022