Dima Lazarchuk
Profile Information:
Hey, my name is Dima. I have over 7 years worth of experience in online marketing, and some experience with event management. Here at Relokia, I'm in charge of driving revenue and facilitating collaboration between teams.
Having worked in the data migration industry for quite some time, I've learned the ins and outs of Zendesk. I know how to make the most of Zendesk products and I'm willing to share that knowledge.
On the Web
Posts by Dima Lazarchuk
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Freshdesk vs Zendesk Comparison 2025: Does More Expensive Mean Better?
Help Desk System Reviews —
September 5, 2025 -
Customer Service Trends 2025: Embrace New Strategies or Stick with Classics
Insights and How-to Guides —
September 16, 2023 -
Find the Best Knowledge Management Tool for Your Customer Service
Insights and How-to Guides —
August 1, 2023 -
From Data to Decisions: Mastering Customer Service Analytics
Insights and How-to Guides —
May 22, 2023 -
Why Moving Your Help Desk System During a Recession Matters: Benefits & Impact
Insights and How-to Guides —
April 28, 2023 -
How to Choose the Best Live Chat App
Insights and How-to Guides —
February 2, 2023 -
Customer Acquisition Guide for Customer Service: How to Boost & Retain Your Customers
Insights and How-to Guides —
January 16, 2023 -
Knowledge Base Guide: Whats and Whys of Effective Self-Service
Insights and How-to Guides —
December 12, 2022 -
Does Help Desk Manual Match Business Needs & Customer Expectations?
Insights and How-to Guides —
November 28, 2022 -
Customer Support Automation: Five Myths and Facts
Insights and How-to Guides —
September 19, 2022 -
19 Zendesk Apps to Elevate Your Customer Service
Help Desk System Reviews —
September 12, 2022 -
How to Choose an Industry-Specific Help Desk System
Insights and How-to Guides —
May 4, 2022 -
Stand with Ukraine: Quick Update from Help Desk Migration Team
News —
February 24, 2022 -
Productivity Hacks: How to Manage Your Time Efficiently
Insights and How-to Guides —
December 14, 2021 -
The Executive’s Guide to Importing and Exporting Help Desk Data
Data Migration 101 —
December 8, 2021 -
How to Drive Digital Transformation of Customer Services
Insights and How-to Guides —
September 17, 2021 -
7 Help Desks that Address the Needs of eCommerce
Help Desk System Reviews —
February 17, 2021 -
Seamless and Quick Migration for Premier Apple IT Support Company
Success Stories 🎉 —
May 9, 2019 -
Best Practices For Your Data Migration As Learned From Our Customers
Data Migration 101 —
April 17, 2019