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If you want to migrate from Freshservice, please, input the following credentials:

  • URL address of your company’s Freshservice account;
  • your Freshservice API key. Use this guide to find it.
  • Custom ticket view ID. This field is optional. If you don’t need to transition a specific set of tickets, just leave this field blank. If you need this option, here's an article that shows how to create a custom view in Freshservice.

Freshservice credentials for Migration Wizard


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