Can I migrate Agents to Freshservice?Yes, you can. However, because Freshservice does not allow creating agent profiles via API, you need to manually set up... 0 168
Why disable Workflow and Scenario Automations in Freshservice?Freshservice has Workflow Automator (previously Observer) and Scenario Automations that help streamline mundane tasks and increase productivity. However, if you're... 0 245
How to get Freshdesk/Freshservice API key?Since Freshdesk and Freshservice have a similar user interface, the path to finding the API key in both platforms is... -1 241
