How to Migrate from Freshservice via Migration WizardIf you want to migrate from Freshservice, please, input the following credentials: URL address of your company’s Freshservice account; your... -1 2824
Can I migrate Agents to Freshservice?Yes, you can. However, because Freshservice does not allow creating agent profiles via API, you need to manually set up... 0 1869
Why disable Workflow, Scenario Automations, Closure Rules, and Minor Change type in Freshservice?Freshservice has Workflow Automator (previously Observer) and Scenario Automations that help streamline mundane tasks and increase productivity. However, if you're... 0 3532
How to get Freshdesk/Freshservice API keySince Freshdesk and Freshservice have a similar user interface, the path to finding the API key in both platforms is... -1 8764
What is Freshservice Priority Matrix and why you need to disable it?Priority Matrix is a feature of Freshservice which can automatically assign a priority to an issue. With its help, you... 0 1998
