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Pre-migration Preparation

Helpful information on how to get ready for the data migration.

45 Articles in this section
Written by Olya Kurinna, Anastasia Savelieva and 2 others

What is a record?

“Record” is a general term for entities that can be migrated. Records can be of two types: Help Desk Records...
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What is a Demo Migration?

Demo Migration is a process when we import a small batch of tickets to your target platform and estimate the...
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How to Migrate Custom Fields

Custom ticket fields allow collecting information that is unique to your business. Using our service, you can transfer this information...
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