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Pre-migration Preparation

Helpful information on how to get ready for the data migration

41 Articles in this section
Written by Olya Kurinna, Stacey and 1 other

What is a record?

“Record” is a general term for contacts, notes, accounts, comments, attachments, etc. in your help desk system. During the Free...
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What is a Demo Migration?

Demo Migration is a process when we import a small batch of tickets to your target platform and estimate the...
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How to Migrate Custom Fields?

Custom ticket fields allow collecting information that is unique to your business. Using our service, you can transfer this information...
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