Pre-migration Preparation

You can use both your platforms during data migration. However, there are some peculiarities depending on which platform (i.e., source...

Log into your Help Desk Migration account, or sign up and begin setting up your migration. Connect your source and...

Help Desk Migration Service allows transferring tags even if your target (new) system doesn’t have this feature. The best way...

By default, Help Desk Migration does not affect any pre-existing data in your target help desk system. The service only...

Help Desk Migration Service allows migrating Articles, Folders (in Zendesk they are called Sections), and Categories from the Knowledge Base...