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Help Desk System Limitations

Here you can find limitations of different help desk system and how to work with them.

23 Articles in this section

Written by Olya Kurinna, Stacey and 2 others

Certain help desk vendors allow localizing the Knowledge Base, i.e. adding translated content. If you want to migrate a multilingual...

Our Migration Wizard automatically migrates inline images in Knowledge Base articles. However, it does not migrate inline images in tickets....

There’s an issue in Salesforce Lightning with Case Replies. Often, they are not displayed after the migration process. To fix...

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