Where Can I Find My Migrated Tickets in Zendesk?There are a few reasons why you may be unable to see all the imported data in your Zendesk system:... 0 706
Bypassing Zendesk Notifications and TriggersHelp Desk Migration Service uses Zendesk API to perform a data transfer. This way we automatically bypass automations like triggers... 0 601
Limitations of Zendesk MigrationHelp Desk Migration doesn’t migrate source ticket IDs, as ticket IDs are set by Zendesk and cannot be overwritten. You... 0 734
Limitations of Light Agents in ZendeskExcept for the Staff role, Zendesk also has a Light Agent role, which has limited permissions. Light Agents are able... 0 2875
How Can I Migrate Tags to Zendesk?Help Desk Migration migrates Tags to Zendesk by default. Please note, Zendesk doesn’t support spaces in Tags, so we use... 0 703
