How Can I Migrate Tags Into a Non-Tag Based Help Desk System?
Help Desk Migration Service allows transferring tags even if your target (new) system doesn’t have this feature.
The best way to do this is by creating custom text fields and mapping them with the corresponding tags. Check out this article for additional information about custom field mapping.
If this method doesn’t work for you, contact us with your requirements via https://www.help-desk-migration.com/submit-new-ticket.