Zendesk Specific Errors

Maxim Orlovsky 8 Articles in this section Written by Maxim Orlovsky

“Requester is suspended”

This error occurs when the requester has been suspended from Zendesk. You need to unsuspend this user by following the...
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“Status: is invalid”

This error occurs when the status on-hold is not active in Zendesk. To activate a new status for tickets, you...
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