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Zendesk Specific Errors

8 Articles in this section
Written by Steve Richards

“Requester is suspended”

This error occurs when the requester has been suspended from Zendesk. You need to unsuspend this user by following the...
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“Status: is invalid”

This error occurs when the status "on-hold" is not active in Zendesk. To activate a new status for tickets, you...
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