How to Generate Client Secret and Client Id in Halo ITSM?
To faciliate a smooth data migration from or to Halo ITSM, you require Authorisation Server, Tenant, Client Id, and Client Secret. This way, you can connect your Halo ITSM account to Migration Wizard.
Here’s a simple guide to generate Сlient Secret and Client ID:
1. Go to your Halo ITSM account.
2. Click on Configuration in the left sidebar.
3. Select Integrations under Advanced.
4. Choose Halo ITSM API from a drop-down.
5. Press New in the right corner.
Note: Create a Halo ITSM API specifically for data migration. You can’t use the available onces.
6. Click on View Application under Applications.
7. Apply the following settings in the tab “Details”:
- Fill in the Application name.
- Mark a checkbox next to active.
- Select Client ID and Secret (Services) under Authentication method.
- Choose Agent as login type.
- Select agent as log in as.
Note: You should pick an Agent that aligns with the one you intend to use for initiating a Demo Migration to Halo ITSM.
8. Copy Client ID and Client Secret.
9. Mark a checkbox next to All in the tab “Permissions”.
10. Click Save to apply settings.
Note: You also need to find Authorisation Server and Tenant to start data migration.