Limitations of Light Agents on ZendeskExcept for the Staff role, Zendesk also has a Light Agent role, which has limited permissions. Light Agents are able...0 20710
How Can I Migrate Knowledge Base to Zendesk Guide?Help Desk Migration Service allows migrating Articles, Folders (in Zendesk they are called Sections), and Categories from the Knowledge Base...0 10536
How to calculate the number of Tickets in ZendeskTo calculate the number of Tickets in Zendesk follow this guide: 1. Go to Search and choose Advanced Search 2....2 10313
How to allow display of unsafe content in ZendeskBy default, Zendesk is configured to block unsafe HTML tags and attributes, to ensure that your customers can safely browse...-1 7334
How to Connect Zendesk to Migration WizardTo migrate from or to Zendesk you will need: URL of company's Zendesk account; the email and password you use...1 8385
13 Articles in this section
13 Articles in this section
13 Articles in this section
