Where Can I Find My Migrated Tickets in Zendesk?There are a few reasons why you may be unable to see all the imported data in your Zendesk system:... 0 651
Limitations of Light Agents in ZendeskExcept for the Staff role, Zendesk also has a Light Agent role, which has limited permissions. Light Agents are able... 0 2534
How Can I Migrate Knowledge Base – Help Center – Guide to Zendesk?Help Desk Migration Service allows migrating Articles, Folders, and Categories of your Knowledge Base (Help Center / Guide) to Zendesk.... 0 1714
How to calculate the number of Tickets in Zendesk?To calculate the number of Tickets in Zendesk follow this guide: 1. Go to Search and choose Advanced Search 2.... 1 1321
How to allow display of unsafe content in Zendesk?By default, Zendesk is configured to block unsafe HTML tags and attributes, to ensure that your customers can safely browse... 0 1005
