Where Can I Find My Migrated Tickets in Zendesk?There are a few reasons why you may be unable to see all the imported data in your Zendesk system:... 0 1226
Limitations of Light Agents in ZendeskExcept for the Staff role, Zendesk also has a Light Agent role, which has limited permissions. Light Agents are able... -1 6019
How Can I Migrate Knowledge Base to Zendesk Guide?Help Desk Migration Service allows migrating Articles, Folders (in Zendesk they are called Sections), and Categories from the Knowledge Base... 0 3130
How to calculate the number of Tickets in Zendesk?To calculate the number of Tickets in Zendesk follow this guide: 1. Go to Search and choose Advanced Search 2.... -1 2273
How to allow display of unsafe content in Zendesk?By default, Zendesk is configured to block unsafe HTML tags and attributes, to ensure that your customers can safely browse... 0 1935
