Where Can I Find My Migrated Tickets in Zendesk?There are a few reasons why you may be unable to see all the imported data in your Zendesk system:... 0 221
Limitations of Light Agents in ZendeskExcept for the Full Agent role, Zendesk also has Light Agents, who have limited permissions. Due to this, Help Desk... 0 613
How Can I Migrate Knowledge Base to Zendesk?Help Desk Migration Service allows migrating Articles, Folders, and Categories of your Knowledge Base (Help Center) to Zendesk. Before you... 1 478
How to calculate the number of Tickets in Zendesk?To calculate the number of Tickets in Zendesk follow this guide: 1. Go to Search and choose Advanced Search 2.... 0 354
How to allow display of unsafe content in Zendesk?By default, Zendesk is configured to block unsafe HTML tags and attributes, to ensure that your customers can safely browse... 0 352
