Reliable Freshdesk to Jira Service Management data migration services
Encoded chats, safe servers, newest authorization approaches
Automated process, zero time-out, avoiding any workflow drops
Bargain charging to deliver a feature + rate balance
We’ve gained the trust of brands across verticals
Data migration timeline: 1-2 weeks
Preparation
Project and Requirements Evaluation
Start your migration by evaluating Source data, modus operandi, and apps. Review data filtering and field alignment to the Target. Develop a transmit approach, that covers the framework and customer service reps coaching.
Security and Compliance Review
Verify data adheres to security protocols. Grant permissions and access settings to secure the migration.
Migration
Data Mapping and Customization
Align records fields amid the Source and Target. Settle on pre-built custom options from the list or ask for certain tailoring for the data movement.
Demo Migration
Do a free test Demo to check how the movement app performs. Review outcomes and modify settings as you wish.
Data Verification
Review all transferred records in the Target is genuine, fully captured, and appropriately formatted.
Full Data Migration
Transfer all selected records, covering tickets, contacts, attachments, and associated information.
Delta Migration
Capture any new or updated records that changed for the time of the Full data transition.
Interval Migration*
Data movement can be paused and restarted to suit your outline, with zero interruption. You can pause up to five instances for five days per pause, managed by our sales squad during operating hours.
Post-Migration Phase
Go Live
Deploy the Target for all users. Disable the Source if needed and store data backups.
What Data Can You Import from Freshdesk to Jira Service Management ?
With Help Desk Migration app, you can smoothly migrate massive piles of various records entities to or from Freshdesk to Jira Service Management. Here’s the set of data entities you can migrate incorporating automation service without extra help from tech pros.
Do you require peculiar Freshdesk to Jira Service Management import demands?
Let's discuss your requirements for a nonstandard data import.
| Freshdesk entities | Jira Service Management entities | |
|---|---|---|
| Help desk | ||
| Agents | Users | |
| Companies | Organizations | |
| Contacts | Customers | |
| Tickets | Issues | |
| Knowledge Base | ||
| Categories | Categories | |
| Folders | Folders | |
| Articles | Contents | |
Why migrate with Help Desk Migration?
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Zero downtime
Shift records without interruption - preserve workflows operational and serve customers effectively. -
Increased efficiency
Easily move data and configure default and tailored fields with the out-of-box Migration Wizard. -
Organized ticket retrieval
The Migration Wizard moves tickets and all linked data, ensuring the data structure unchanged on the Target. -
Personalized support
Our support reps is ready to support you using chat, email, or phone. -
Thorough migration framework
Our team will formulate a detailed plan for data import, providing a hassle-free process and reliable data. -
Pre-built options and customizations
Pick pre-built options or ask for customization, and we'll guarantee your data is preserved.
How Freshdesk to Jira Service Management Data Migration Works
Our automated migration service greenlights you import and export records in a few simple actions. However, if you have special demands or a non-standard data structure, feel free to select a custom way.
Connect platforms
Connect your source and target platforms
Map and match data
Specify how your data should be transferred
Test-drive
Start a Demo to access the replication tool and its results
Full Data Migration
Start or plan your data transition
Grow Your Freshdesk to Jira Service Management Export
with These Opportunities
Convey a automated data transfer experience that reconciles your business objectives. The Help Desk Migration service offers features to handle you to succeed your help desk data transfer in the smooth approach.
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Omit attachments
Does your expected help desk system enable small data storage? Leave behind attachments, especially if your historical support service data doesn’t suffer a loss of its value without them. The data import and export time will go down significantly.
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Create a new tag to the imported tickets
Are you going to use a existing platform during data migration? To lessen chaos, apply extra tags to the exported tickets to separate them from the existing ones.
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Import inline images as attachments
Don’t want to leave behind images fixed into the tickets? You can export and import them to the new help desk system as attachments.
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Take a look our Demo with custom records by transferring 20 entities
If you need to see how particular entities settle in the targeted help desk solution, start this free custom Demo and choose 20 entities for a export.
-
Import newest data first
Opt for this feature to transfer your newest records in a chronological flow, from newest to oldest. This automated capability is applicable to Full Migrations.
Don’t greenlight data migration to throw off you from your business
Whether you’re migrating from Freshdesk to Jira Service Management, apply our automated migration service. It will allow you to import all your data to a chosen system in just a couple of clicks. Thus, you can get your migration completed quickly without putting important works on the shelf.
Data migration complies with security requirements
Help Desk Migration Wizard covers your support service data is safe throughout the import process. We keep supreme customer service data protection incorporating tested modes, added to regulatory compliance, accepted server maintenance, and frequent security checks.
Go with the migration solution that clients love
With multiple goal-achieved data exports performed by us, Help Desk migration service has gained many service-associated awards and approving commentaries. What’s more, we enlarge our feature list. We continue to grow our tool and introduce useful features to include measures for ensuring we’re meeting nearly all of your data import needs.
Use comprehensive mapping to deal with all your needs
Relieve yourself from the enduring mission of adding nonexistent data types or business data during Freshdesk to Jira Service Management migration. Help Desk Migration app allows you map data fields and adjust your data import. You sustain the structure of your business data with slight job.
Choose a fitting time for data import
Begin by the help desk data migration anytime it fits into your workflow. On top of that, Help Desk Migration Delta migration feature will let you to import the most recently updated data entities after the historical customer service data was exported. Then, relax and let our solution take care of the rest.
Work with a support representatives you can completely depend on
Are you trying to cope with challenges with your Supported Platform data import and export? Permit Help Desk Migration customer service representatives look at your problem. With multiple accomplished data export/import expertise, they can settle any issue linked with your help desk data import or even deliver assistance during the complete data migration.
Your Help Desk Data Import or Export is the Whole Way Through
Using Help Desk Migration app, don't worry about security of valuable records. We properly analyse all facilities and make updates, so that your data is protected matching to the recent requirements.
We enforce a firm two-factor access policy
Help Desk Migration Wizard uses two-factor access. What’s more, your company representatives can only import from Freshdesk records if they possess admin access. With these safety functions arranged, you don't worry about data leakage.
Three-layer business data security
We enable 3 layers of data safety: physical (we protect our data hosting equipment against physical and logical breach), network (we secure our networks against cyber harm), and app (we take care of your data within our data importing solution from forbidden access).
We follow safety principles
Our Help Desk Migration service corresponds to leading security levels, providing utmost greatest protection for your business data. We are compatible with HIPAA, CCPA, PCI DSS Level 1, GDPR, and other key data protection standards. And our broad compliance portfolio continues getting large.
What is the cost of your Freshdesk to Jira Service Management data migration?
And now to the burning question. How much will it cost to switch from Freshdesk to Jira Service Management? The cost will mostly depend on the business data volume you want to migrate, the complexity of your requirements, and the options you’ll use or customizations you’ll inquire. Run a Free Demo to check the Migration Wizard performance and figure out how much your data transfer will cost.
Run a Demo to get the priceReviews helps us level up our service: Several words from our clients
The transition was made easy. The service was excellent, during all the steps of the transition we felt taken care of and monitored perfectly.
Gauthier Escorbiac Supervisor of Customer Service at Thule Group
Use Help Desk Migration. This tool took the “painful” and “time-consuming” factors out of the data migration.
Chantelle Viani Associate Publisher at Cosmos Magazine
Overall, I found the process to be very fast and effortless. I enjoyed working with the support team. The customer service reps I talked to were very helpful during the entire process.
Nicola Mustone Woo Happiness Engineer at Automattic Inc.
The overall experience was excellent. I appreciated the constant follow-up that I received from the Account Managers at Help Desk Migration.
Ionut Birzu Operations Manager at Lenovo
Before spending time on in-house options take a look at Help Desk Migration first. They can more than likely save you time and money in the long run.
Steve Milligan Associate Director OIS - Networked Systems at Arkansas Tech University
Honestly, I was really pleasantly surprised by how responsive the company is. I was left to wonder, do you guys even sleep? I was able to get responses to virtually every question each time I was asking within a few hours, even considering the time zones.
Paul McCabe The Vice President of Global Customer Experience in Roland corporation
It was a great experience using HDM. They were very prompt and thorough throughout the entire process, very willing to help ensure that the migration is done correctly, and answered all questions I had in a very timely manner.
Andrew Cassano Customer Service Manager at J Skis and 4frnt Skis
Help Desk Migration was great with us. Being my first time dealing with a migration, they were very patient with me as I guided myself through the process of migrating data.
Tom Doulos Director of Customer Experience at Endy
Migrating our Zendesk data with Help Desk Migration was an absolutely seamless experience. We had a very complex case because we had over 200 000 tickets, and HDM just made it much easier.
Noga Edelstein Co-founder of UrbanYou
The transition was made easy. The service was excellent, during all the steps of the transition we felt taken care of and monitored perfectly.
Gauthier Escorbiac Supervisor of Customer Service at Thule Group
Use Help Desk Migration. This tool took the “painful” and “time-consuming” factors out of the data migration.
Chantelle Viani Associate Publisher at Cosmos Magazine
Overall, I found the process to be very fast and effortless. I enjoyed working with the support team. The customer service reps I talked to were very helpful during the entire process.
Nicola Mustone Woo Happiness Engineer at Automattic Inc.
The overall experience was excellent. I appreciated the constant follow-up that I received from the Account Managers at Help Desk Migration.
Ionut Birzu Operations Manager at Lenovo
Before spending time on in-house options take a look at Help Desk Migration first. They can more than likely save you time and money in the long run.
Steve Milligan Associate Director OIS - Networked Systems at Arkansas Tech University
Honestly, I was really pleasantly surprised by how responsive the company is. I was left to wonder, do you guys even sleep? I was able to get responses to virtually every question each time I was asking within a few hours, even considering the time zones.
Paul McCabe The Vice President of Global Customer Experience in Roland corporation
It was a great experience using HDM. They were very prompt and thorough throughout the entire process, very willing to help ensure that the migration is done correctly, and answered all questions I had in a very timely manner.
Andrew Cassano Customer Service Manager at J Skis and 4frnt Skis
Help Desk Migration was great with us. Being my first time dealing with a migration, they were very patient with me as I guided myself through the process of migrating data.
Tom Doulos Director of Customer Experience at Endy
Migrating our Zendesk data with Help Desk Migration was an absolutely seamless experience. We had a very complex case because we had over 200 000 tickets, and HDM just made it much easier.
Noga Edelstein Co-founder of UrbanYou
Find out the way to prepare for Jira Service Management data migration
Prepare for Jira Service Management data migration by checking an in-depth step-by-step guide
Complete Freshdesk to Jira Service Management Import in a Couple Clicks
Import your records from Freshdesk to Jira Service Management without trouble and with no disrupting your utmost objective of fixing your clients’ issues.
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