Reliable Freshdesk to Jira Service Management data migration services
Encoded chats, safe servers, newest authorization approaches
Automated process, zero time-out, avoiding any workflow drops
Bargain charging to deliver a feature + rate balance
We’ve gained the trust of brands across verticals
Data migration timeline: 1-2 weeks
Preparation
Project and Requirements Evaluation
Start your migration by evaluating Source data, modus operandi, and apps. Review data filtering and field alignment to the Target. Develop a transmit approach, that covers the framework and customer service reps coaching.
Security and Compliance Review
Verify data adheres to security protocols. Grant permissions and access settings to secure the migration.
Migration
Data Mapping and Customization
Align records fields amid the Source and Target. Settle on pre-built custom options from the list or ask for certain tailoring for the data movement.
Demo Migration
Do a free test Demo to check how the movement app performs. Review outcomes and modify settings as you wish.
Data Verification
Review all transferred records in the Target is genuine, fully captured, and appropriately formatted.
Full Data Migration
Transfer all selected records, covering tickets, contacts, attachments, and associated information.
Delta Migration
Capture any new or updated records that changed for the time of the Full data transition.
Interval Migration*
Data movement can be paused and restarted to suit your outline, with zero interruption. You can pause up to five instances for five days per pause, managed by our sales squad during operating hours.
Post-Migration Phase
Go Live
Deploy the Target for all users. Disable the Source if needed and store data backups.
Professional Services for a Seamless Migration
Need a fully guided migration from Freshdesk to Jira Service Management? Our Professional Services team ensures every record moves accurately and securely. We handle complex data structures, custom field mappings, and non-standard workflows. With our experts, you get:
- A tailored migration plan matching your business needs.
- Hands-on support from start to finish.
- Minimized downtime and zero data loss.
- Assistance with testing, validation, and post-migration setup.
Whether you have a large-scale migration or special requirements, our team makes the process effortless and stress-free.
Book a call with our Professional Services team
Gauthier Escorbiac 
Chantelle Viani 
Nicola Mustone 
Ionut Birzu 
Steve Milligan 
Paul McCabe 
Andrew Cassano 
Tom Doulos 
Noga Edelstein 
