Insights and How-to Guides

The Human Touch in Customer Support Teams

A Guide to Customer Service Roles and Responsibilities

February 13, 2025
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Automating Ticket Creation from Email: A Guide for Leading Platforms

Automating Ticket Creation from Email: A Guide for Leading Platforms

February 6, 2025
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A Customer Service Dashboard

A Customer Service Dashboard: Your Observation Post for Support Operations

February 4, 2025
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