Quick and Easy Zendesk to Salesforce Service Cloud Data Migration
Businesses across different areas lean on us
How Does Zendesk to Salesforce Service Cloud Data Migration Perform?
You can carry out records import in five simple actions, with our automated migration service. If you’re managing a unique data structure, feel free to choose our adjusted approach. We’re up for it to satisfy your distinct needs.
Step 1. Start by connecting your Zendesk and Salesforce Service Cloud systems
Step 2. Pick the data you want to export from Zendesk to Salesforce Service Cloud or vice versa
Step 3. Ensure the data fields placed and correct matches if required
Step 4. Initiate a Free Demo Migration to test how your data will look after the migration
Step 5. If everything is superior, move ahead your Full Data Migration
Step 1. Get in touch with our support team to start working on custom migration
Step 2. Empower our specialists work on data migration that corresponds your unique data structure
Step 3. Begin a Demo Migration to see what your data will be once migrated
Step 4. Move ahead your Full Data Migration if a new setup works excellent to you
Help Desk Migration Is Your Best Solution When Importing from Zendesk to Salesforce Service Cloud
Don’t allow data migration to distract you from your tasks
Our automated migration service provides an effective solution, whether you’re importing your customer service operations from Zendesk to Salesforce Service Cloud. With just a couple of clicks, your support service solution will be live on a desired platform — no need to bear any break!
Data migration meets security standards
The Migration Wizard will handle your data security during all phases of the migration process. We offer supreme customer support data guard incorporating tested practices, which includes regulatory compliance, accepted server safekeeping, and regular security checks.
Use the migration app that customers recommend
With thousands of outstanding data import and exports done by our service, Help Desk migration service has earned many service-connected awards and gratifying reviews. And our striving towards value does not hold there. We continue to refine our Migration Wizard and introduce novel features to ensure we’re including most of your migration inquirements.
Enjoy straightforward mapping to deal with all your needs
Free yourself from the laborious chore of adding absent fields or records during Zendesk to Salesforce Service Cloud migration. So you can map regular and custom data fields, apart from that modify your data import and export right in our Migration Wizard. You get to preserve the structure of your records with minimum job.
Choose a appropriate time for data migration
Choose the most appropriate time to set up and start the help desk migration process. What’s more, Help Desk Migration Delta migration function will let you to migrate the during migration changed entities once the historical records was exported. Then, relax and let our migration app take care of the rest.
Work with a support team you can fully count on
Are you facing issues with your Supported Platform data migration? Empower Help Desk Migration customer service agents explore your problem. With lots of accomplished data migration mastery, they can fin a solution to any hardship joined with your customer support migration or even supply assistance during the complete record migration.
What Kind of Records Can You Migrate from Zendesk to Salesforce Service Cloud ?
With our Migration tool, you can with no bother import and export big volumes of varied records entities to or from Zendesk to Salesforce Service Cloud. Here’s the parameters of data types you can import using automated service without any assistance from tech service reps.
Do you need particular Zendesk to Salesforce Service Cloud import requirements?
Schedule a call and tell us about a personalized data import.
| Zendesk objects | Salesforce Service Cloud objects | |
|---|---|---|
| Help Desk | ||
| Agents | Users | |
| Organizations | Accounts | |
| Customers | Contacts | |
| Tickets | Cases | |
| Knowledge Base | ||
| Categories | Top level categories | |
| Sections | Second level categories | |
| Articles | Articles | |
Find out the way to prepare for Salesforce Service Cloud data migration
Prepare for Salesforce Service Cloud data migration by checking an in-depth step-by-step guide
Boost Your Zendesk to Salesforce Service Cloud Import with These Functionalities
Migrate knowledge base articles translations
Take your multilingual knowledge base articles to your target help desk app easily! Use our “Migrate content translations” opportunity and import translated language versions of each article automatedly.
Skip attachments
Does your new support service platform present definite data storage? Skip attachments, specially if your historical support service data doesn’t suffer a loss of its value without them. The migration time will shorten remarkably.
Import inline images as attachments
Don’t want to leave behind images added into the tickets? You can import them to the targeted help desk platform as attachments.
Test drive our Demo with custom records by copying 20 entities
If you need to check how handpicked entities will look like in the expected help desk, start this free custom Demo and hand-pick 20 entities for a test.
Migrate newest records first
Choose this feature to move your newest records in a chronological flow, from most recent to oldest. This custom feature is exclusive to Full Migrations.
Migrate side conversations
Transfer effortlessly your ticket side conversations while moving from Zendesk. During the data migration, these conversations will be imported as private comments into your new helpdesk.
Migrate call recordings
You may need support service call recordings for coaching your support service reps. Our Migration Wizard lets you import or export them to the expected customer service tool as attachments.
How much does Zendesk to Salesforce Service Cloud data migration cost?
How much will you need to invest in the switch from Zendesk to Salesforce Service Cloud? The price will largely lean on the data volume you need to move, the complexity of your requirements, and the options you’ll use or customizations you’ll ask for. Start a Free Demo to check the Migration Wizard work and learn how much your migration will cost.
Run a Demo to get the priceYour Help Desk Data Import is Protected at Each Stage
Using Help Desk Migration service, don't worry about safety of critical records. We commit to the up-to-date requirements, make frequent upgrades, and consistently check all facilities.
We use a rigid 2FA access policy
Our Migration Wizard applies 2FA access. Additionally, only your agents with admin access rights can migrate your Zendesk data. With these security features in order, you don't worry about information leakage.
We use 3-layer
We enable 3 levels of business data security: physical (we secure our hosting equipment against any breach), network (we protect our networks against digital harm), and app (we protect your data within our importing platform against illegal access).
We meet protection fundamentals
We secure your business records based on all major security fundamentals. Help Desk Migration holds an broad list of compliance, and we are enlarging it. These days, we are compatible with GDPR, CCPA, HIPAA, PCI (Level 1), and other data protection standards.
Feedback motivates us elevate our tool: Some thoughts from our clients
The transition was made easy. The service was excellent, during all the steps of the transition we felt taken care of and monitored perfectly.
Gauthier Escorbiac Supervisor of Customer Service at Thule Group
Use Help Desk Migration. This tool took the “painful” and “time-consuming” factors out of the data migration.
Chantelle Viani Associate Publisher at Cosmos Magazine
Overall, I found the process to be very fast and effortless. I enjoyed working with the support team. The customer service reps I talked to were very helpful during the entire process.
Nicola Mustone Woo Happiness Engineer at Automattic Inc.
The overall experience was excellent. I appreciated the constant follow-up that I received from the Account Managers at Help Desk Migration.
Ionut Birzu Operations Manager at Lenovo
Before spending time on in-house options take a look at Help Desk Migration first. They can more than likely save you time and money in the long run.
Steve Milligan Associate Director OIS - Networked Systems at Arkansas Tech University
Honestly, I was really pleasantly surprised by how responsive the company is. I was left to wonder, do you guys even sleep? I was able to get responses to virtually every question each time I was asking within a few hours, even considering the time zones.
Paul McCabe The Vice President of Global Customer Experience in Roland corporation
It was a great experience using HDM. They were very prompt and thorough throughout the entire process, very willing to help ensure that the migration is done correctly, and answered all questions I had in a very timely manner.
Andrew Cassano Customer Service Manager at J Skis and 4frnt Skis
Help Desk Migration was great with us. Being my first time dealing with a migration, they were very patient with me as I guided myself through the process of migrating data.
Tom Doulos Director of Customer Experience at Endy
Migrating our Zendesk data with Help Desk Migration was an absolutely seamless experience. We had a very complex case because we had over 200 000 tickets, and HDM just made it much easier.
Noga Edelstein Co-founder of UrbanYou
The transition was made easy. The service was excellent, during all the steps of the transition we felt taken care of and monitored perfectly.
Gauthier Escorbiac Supervisor of Customer Service at Thule Group
Use Help Desk Migration. This tool took the “painful” and “time-consuming” factors out of the data migration.
Chantelle Viani Associate Publisher at Cosmos Magazine
Overall, I found the process to be very fast and effortless. I enjoyed working with the support team. The customer service reps I talked to were very helpful during the entire process.
Nicola Mustone Woo Happiness Engineer at Automattic Inc.
The overall experience was excellent. I appreciated the constant follow-up that I received from the Account Managers at Help Desk Migration.
Ionut Birzu Operations Manager at Lenovo
Before spending time on in-house options take a look at Help Desk Migration first. They can more than likely save you time and money in the long run.
Steve Milligan Associate Director OIS - Networked Systems at Arkansas Tech University
Honestly, I was really pleasantly surprised by how responsive the company is. I was left to wonder, do you guys even sleep? I was able to get responses to virtually every question each time I was asking within a few hours, even considering the time zones.
Paul McCabe The Vice President of Global Customer Experience in Roland corporation
It was a great experience using HDM. They were very prompt and thorough throughout the entire process, very willing to help ensure that the migration is done correctly, and answered all questions I had in a very timely manner.
Andrew Cassano Customer Service Manager at J Skis and 4frnt Skis
Help Desk Migration was great with us. Being my first time dealing with a migration, they were very patient with me as I guided myself through the process of migrating data.
Tom Doulos Director of Customer Experience at Endy
Migrating our Zendesk data with Help Desk Migration was an absolutely seamless experience. We had a very complex case because we had over 200 000 tickets, and HDM just made it much easier.
Noga Edelstein Co-founder of UrbanYou
Full Zendesk to Salesforce Service Cloud Migration in a Couple Clicks
More tips and tricks about data import
Willing to learn more about help desk business data import and support service advancement? Check out our blog.
Best Free Help Desk Software: Reviews, Features, Pricing in 2024
Discover the power of the best free help desk software, empowering businesses to ...
Enhance Your Customer Support: A Comprehensive Guide to Intercom Alternatives
When it comes to satisfying your customers, there's no doubt that Intercom s ...
Here are 8 Desk Software Solutions Made for Educational Institutions
There is a common misconception that help desk software is mainly used in ...