When it comes to supporting a growing team, basic ticketing solutions may not suffice, and it's worth considering enterprise help desks like
Zendesk or HubSpot Service Hub. Comparing the two, you'll find that
Zendesk and
HubSpot Service Hub offer similar features such as ticket automation, live chat, chatbots, surveys, knowledge base, SLA, inbound calling, reporting, and analytics. To help you decide which enterprise solution aligns better with customer expectations, we've created a video that puts Zendesk and HubSpot Service Hub head-to-head.
