Fast & safe CSV to Zendesk data migration service
Encrypted chats, secured servers, latest authorization ways
Automated method, no operations time-out, no workflow pauses
Flexible charging to deliver a function + fee balance
Companies among many sectors rely upon our service
Data migration timeline: 1-2 weeks
Preparation
Project and Requirements Evaluation
Initiate your transition by evaluating Source records, procedures, and apps. Examine data cleaning and field matching to the Target. Develop a transmit scenario, involving the framework and employee training.
Security and Compliance Review
Ensure data adheres to security protocols. Set permissions and access controls to secure the transmit.
Migration
Data Mapping and Customization
Map records fields amid your Source and Target. Handpick pre-built custom settings from the set or discuss particular personalization for the data replication.
Demo Migration
Initiate a free test Demo to understand how the transfer solution functions. Analyze outcomes and tweak settings as required.
Data Verification
Ensure all transmitted records in the Target is accurate, complete, and appropriately organized.
Full Data Migration
Move all required records, embracing tickets, contacts, attachments, and closely connected information.
Delta Migration
Catch any newest or updated records that altered for the duration of the Full data transition.
Interval Migration*
Data transfer can be interrupted and continued to match your timeline, with zero interruption. You can halt up to five instances for a duration of five days each, arranged by our sales squad during work hours.
Post-Migration Phase
Go Live
Launch the Target for all customer service agents. Disable the Source if necessary and ensure data backups.
What Records Can You Migrate from CSV to Zendesk ?
With our Migration app, you can conveniently import or export hefty portions of different records types to or from CSV to Zendesk. Here’s the set of record types you can import or export incorporating automated service by yourself from tech experts.
Do you have peculiar CSV to Zendesk import or export needs?
Let's discuss your specific needs for a unique data import.
| CSV objects | Zendesk objects | |
|---|---|---|
| Help desk | ||
| Departments | Groups | |
| Agents | Agents | |
| Companies | Organizations | |
| Contacts | Customers | |
| Tickets | Tickets | |
| Knowledge Base | ||
| Categories | Categories | |
| Folders | Sections | |
| Articles | Articles | |
Why transfer with Help Desk Migration?
-
No downtime
Migrate records effortlessly - keep workflows intact and help customers seamlessly. -
Enhanced efficiency
Effortlessly move data and configure standard and personalized fields with the secure Migration Wizard. -
Streamlined ticket migration
The Migration Wizard transmits tickets and all linked data, keeping the data structure unalterred on the Target. -
Dedicated support service
Our support team is equipped to help you via chat, email, or phone. -
Comprehensive movement strategy
Managers will formulate a detailed plan for data import, ensuring a efficient process and protected data. -
Custom options available
Choose pre-designed options or ask for personalization, and we'll verify your data is precise.
How CSV to Zendesk Data Migration Flows
You can carry out records migration in five simple moves, with our automated migration app. However, if you have special demands or a unique data structure, feel free to choose a custom route.
Connect platforms
Connect your source and target platforms
Map and match data
Specify how your data should be transferred
Test-drive
Start a Demo to access the replication tool and its results
Full Data Migration
Start or plan your data transition
Enhance Your CSV to Zendesk Export
with These Options
Get a automated data transmition experience that corresponds your company’s needs. The Help Desk Migration service brings functionalities to facilitate you to succeed your help desk data migration in the smooth way.
-
Skip attachments
Does your destination customer service tool provide limited data storage? Omit attachments, particularly if your historical support service data loses none of its value without them. The data import and export time will cut down considerably.
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Add a extra tag to the exported tickets
Apply extra tags to the imported tickets — in such a way, you won’t misinterpret them with the left. You may further arrange the tickets by qualifying tags like ‘lost,’ ‘closed,’ or ‘stop replying.’
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Use the attachment feature to Import inline images
Export the images fixed into tickets as attachments. The data import time might be longer, but the images will stay along on a desired customer service tool.
-
Demo with custom data: Select 20 entities for transfer
Don’t take any chances. Prove that you understand thoroughly what the entities look like after you’ve copied them. Our Demo with custom data empowers you handpick 20 entities for a test export.
Don’t empower data migration to mislead you from your tasks
Whether you’re importing from CSV to Zendesk, use our automated migration service. It will help you to import or export all your data to a selected help desk platform in just a couple of clicks. Thus, you will have your import finished in a timely fashion without putting important works on the shelf.
Data import complies with security requirements
The Migration Wizard will take care of your data security during all phases of the migration process. To provide the highest protection of your help desk data whether they are in import or at rest, we implement tried runthrough. Here is included conducting regular security scans, retaining our servers guarded, meeting diverse regulations, and more.
Choose the migration solution that clients praise
With thousands of goal-achieved data imports under our belt, our migration service has gained numerous service-associated awards and inspiring commentaries. Moreover, we enlarge our feature list. We move ahead to improve our app and deliver fresh functioning to cover we’re involving all your data import inquirements.
Enjoy clear mapping to handle your most complex needs
Our tool will relieve you from copy-pasting help desk data or making lacking data types along CSV to Zendesk migration. Now you can map starting and custom ticket fields, apart from that tailor your data import right in our tool. This will leave unchanged the original system of your records simply on your part.
Select a fitting time for data import
Select the most fitting time to run the help desk data migration operation. Begin by migrating historical data and then move ahead to the Delta migration option to import your during migration changed data entities. Then, relax and empower our platform handle the rest.
Work with a support team you can completely depend on
Are you facing difficulties with your Supported Platform migration? Greenlight Help Desk Migration service agents take a closer look at your problem. With years of successful data migration mastery, they can sort out any task joined with your help desk migration or even present help throughout the entire migration.
Your Help Desk Data Import and Export is the Whole Way Along
Help Desk Migration service ensures endless migration functions with no compromising on safety. We constantly test all systems and make updates, so that your business data is secured matching to the up-to-date standards.
We use a firm two-factor authentication policy
Our Migration Wizard secured your data from illegal acquiring access with 2FA access. On top of that, only your company representatives with admin rights can export your CSV data. Combined, these security measures terminate the risk of data leak.
Three-layer data safety
Help Desk Migration provides 3 levels of data safety. At the physical layer, we cover our hosting facilities from logical and physical attacks. At the application layer, we block any unlawful access to your data on our service. And, last but not least, on the network level, we protect our networks against digital harm.
We comply with safety principles
We secure your records based on all critical security fundamentals. Help Desk Migration service carries an broad set of compliance, and we keep enlarging it. These days, we meet the demands and requirements of GDPR, CCPA, HIPAA, PCI (Level 1), and other data security standards.
How much does CSV to Zendesk data migration cost?
How much will you need to invest in the switch from CSV to Zendesk? The cost will mostly build upon the records volume you want to transfer, the complexity of your specifications, and the features you’ll use or customizations you’ll ask for. Set a Free Demo to test the Migration Wizard work and learn how much your migration will cost.
Run a Demo to get the priceFeedback helps us upgrade our solution: Few words from our clients
The transition was made easy. The service was excellent, during all the steps of the transition we felt taken care of and monitored perfectly.
Gauthier Escorbiac Supervisor of Customer Service at Thule Group
Use Help Desk Migration. This tool took the “painful” and “time-consuming” factors out of the data migration.
Chantelle Viani Associate Publisher at Cosmos Magazine
Overall, I found the process to be very fast and effortless. I enjoyed working with the support team. The customer service reps I talked to were very helpful during the entire process.
Nicola Mustone Woo Happiness Engineer at Automattic Inc.
The overall experience was excellent. I appreciated the constant follow-up that I received from the Account Managers at Help Desk Migration.
Ionut Birzu Operations Manager at Lenovo
Before spending time on in-house options take a look at Help Desk Migration first. They can more than likely save you time and money in the long run.
Steve Milligan Associate Director OIS - Networked Systems at Arkansas Tech University
Honestly, I was really pleasantly surprised by how responsive the company is. I was left to wonder, do you guys even sleep? I was able to get responses to virtually every question each time I was asking within a few hours, even considering the time zones.
Paul McCabe The Vice President of Global Customer Experience in Roland corporation
It was a great experience using HDM. They were very prompt and thorough throughout the entire process, very willing to help ensure that the migration is done correctly, and answered all questions I had in a very timely manner.
Andrew Cassano Customer Service Manager at J Skis and 4frnt Skis
Help Desk Migration was great with us. Being my first time dealing with a migration, they were very patient with me as I guided myself through the process of migrating data.
Tom Doulos Director of Customer Experience at Endy
Migrating our Zendesk data with Help Desk Migration was an absolutely seamless experience. We had a very complex case because we had over 200 000 tickets, and HDM just made it much easier.
Noga Edelstein Co-founder of UrbanYou
The transition was made easy. The service was excellent, during all the steps of the transition we felt taken care of and monitored perfectly.
Gauthier Escorbiac Supervisor of Customer Service at Thule Group
Use Help Desk Migration. This tool took the “painful” and “time-consuming” factors out of the data migration.
Chantelle Viani Associate Publisher at Cosmos Magazine
Overall, I found the process to be very fast and effortless. I enjoyed working with the support team. The customer service reps I talked to were very helpful during the entire process.
Nicola Mustone Woo Happiness Engineer at Automattic Inc.
The overall experience was excellent. I appreciated the constant follow-up that I received from the Account Managers at Help Desk Migration.
Ionut Birzu Operations Manager at Lenovo
Before spending time on in-house options take a look at Help Desk Migration first. They can more than likely save you time and money in the long run.
Steve Milligan Associate Director OIS - Networked Systems at Arkansas Tech University
Honestly, I was really pleasantly surprised by how responsive the company is. I was left to wonder, do you guys even sleep? I was able to get responses to virtually every question each time I was asking within a few hours, even considering the time zones.
Paul McCabe The Vice President of Global Customer Experience in Roland corporation
It was a great experience using HDM. They were very prompt and thorough throughout the entire process, very willing to help ensure that the migration is done correctly, and answered all questions I had in a very timely manner.
Andrew Cassano Customer Service Manager at J Skis and 4frnt Skis
Help Desk Migration was great with us. Being my first time dealing with a migration, they were very patient with me as I guided myself through the process of migrating data.
Tom Doulos Director of Customer Experience at Endy
Migrating our Zendesk data with Help Desk Migration was an absolutely seamless experience. We had a very complex case because we had over 200 000 tickets, and HDM just made it much easier.
Noga Edelstein Co-founder of UrbanYou
Frequently Asked Questions
Set up your CSV to Zendesk migration on our Migration Wizard and import your data automatedly. Check our CSV sample to make sure your automated import will go smoothly.
Full CSV to Zendesk Import in Several Clicks
Export your business records from CSV to Zendesk effortlessly without disrupting from what really matters — putting right your customers’ inquiries. Our tool takes on all the work behind the scenes while you simply enjoy working with your chosen platform.
Find out more useful guides about data import and export
Interested to get more? Our blog is packed with information on customer service advancement and help desk business records import. Explore it today!
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