Help Desk Migration partner of Zendesk

Fast & safe CSV to Zendesk data migration service

Encrypted chats, secured servers, latest authorization ways

Automated method, no operations time-out, no workflow pauses

Flexible charging to deliver a function + fee balance

Our customers

Companies among many sectors rely upon our service

Automattic Cmyk Arkansas tech university Cosmos Thule Petplan Minerva

Data migration timeline: 1-2 weeks

Preparation

Project and Requirements Evaluation

Initiate your transition by evaluating Source records, procedures, and apps. Examine data cleaning and field matching to the Target. Develop a transmit scenario, involving the framework and employee training.

Security and Compliance Review

Ensure data adheres to security protocols. Set permissions and access controls to secure the transmit.

Preparation

Migration

Data Mapping and Customization

Map records fields amid your Source and Target. Handpick pre-built custom settings from the set or discuss particular personalization for the data replication.

Demo Migration

Initiate a free test Demo to understand how the transfer solution functions. Analyze outcomes and tweak settings as required.

Data Verification

Ensure all transmitted records in the Target is accurate, complete, and appropriately organized.

Full Data Migration

Move all required records, embracing tickets, contacts, attachments, and closely connected information.

Delta Migration

Catch any newest or updated records that altered for the duration of the Full data transition.

Interval Migration*

Data transfer can be interrupted and continued to match your timeline, with zero interruption. You can halt up to five instances for a duration of five days each, arranged by our sales squad during work hours.

Migration

Post-Migration Phase

Go Live

Launch the Target for all customer service agents. Disable the Source if necessary and ensure data backups.

Post-Migration Phase

What Records Can You Migrate from CSV to Zendesk ?

With our Migration app, you can conveniently import or export hefty portions of different records types to or from CSV to Zendesk. Here’s the set of record types you can import or export incorporating automated service by yourself from tech experts.

Do you have peculiar CSV to Zendesk import or export needs?

Let's discuss your specific needs for a unique data import.

CSV objectsZendesk objects
Help desk
DepartmentsGroups
AgentsAgents
CompaniesOrganizations
ContactsCustomers
TicketsTickets
Knowledge Base
CategoriesCategories
FoldersSections
ArticlesArticles
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Why transfer with Help Desk Migration?

Your data is the backbone of your business, and your customers’ history is crucial. Migrating with Help Desk Migration offers:

  • No downtime
    Keep data transferring without disruption. Your processes won’t miss a beat, so you can keep supporting customers without any pauses.
  • Enhanced efficiency
    Leverage the automated, secured Migration Wizard to import your data effortlessly. Easily map both standard and custom fields.
  • Streamlined ticket migration
    The Migration Wizard transfers the tickets and all related records, so the data keeps its structure on the Target intact.
  • Dedicated support service
    Need assistance? Our support team is ready to help via live chat, email, or phone whenever you need it.
  • Comprehensive data relocation planning
    The managers will compile a rational plan for your data import that involves all the specifics, so everything flows easily. So, you can avoid any issues during the migration, and your data will be safe and sound.
  • Custom options available
    Use pre-built options or tailor your transfer by requesting customization. Whether it's data filtering or field adjustments, we'll make sure your data lands just right.

How CSV to Zendesk Data Migration Flows

You can carry out records migration in five simple moves, with our automated migration app. However, if you have special demands or a unique data structure, feel free to choose a custom route.

Connect platforms

Connect your source and target platforms

Map and match data

Specify how your data should be transferred

Test-drive

Start a Demo to access the replication tool and its results

Full Data Migration

Start or plan your data transition

Enhance Your CSV to Zendesk Export
with These Options

Get a automated data transmition experience that corresponds your company’s needs. The Help Desk Migration service brings functionalities to facilitate you to succeed your help desk data migration in the smooth way.

  • Skip attachments

    Does your destination customer service tool provide limited data storage? Omit attachments, particularly if your historical support service data loses none of its value without them. The data import and export time will cut down considerably.

  • Add a extra tag to the exported tickets

    Apply extra tags to the imported tickets — in such a way, you won’t misinterpret them with the left. You may further arrange the tickets by qualifying tags like ‘lost,’ ‘closed,’ or ‘stop replying.’

  • Use the attachment feature to Import inline images

    Export the images fixed into tickets as attachments. The data import time might be longer, but the images will stay along on a desired customer service tool.

  • Demo with custom data: Select 20 entities for transfer

    Don’t take any chances. Prove that you understand thoroughly what the entities look like after you’ve copied them. Our Demo with custom data empowers you handpick 20 entities for a test export.

Your Help Desk Data Import and Export is the Whole Way Along

Help Desk Migration service ensures endless migration functions with no compromising on safety. We constantly test all systems and make updates, so that your business data is secured matching to the up-to-date standards.

We use a firm two-factor authentication policy

Our Migration Wizard secured your data from illegal acquiring access with 2FA access. On top of that, only your company representatives with admin rights can export your CSV data. Combined, these security measures terminate the risk of data leak.

Three-layer data safety

Help Desk Migration provides 3 levels of data safety. At the physical layer, we cover our hosting facilities from logical and physical attacks. At the application layer, we block any unlawful access to your data on our service. And, last but not least, on the network level, we protect our networks against digital harm.

We comply with safety principles

We secure your records based on all critical security fundamentals. Help Desk Migration service carries an broad set of compliance, and we keep enlarging it. These days, we meet the demands and requirements of GDPR, CCPA, HIPAA, PCI (Level 1), and other data security standards.

How much does CSV to Zendesk data migration cost?

How much will you need to invest in the switch from CSV to Zendesk? The cost will mostly build upon the records volume you want to transfer, the complexity of your specifications, and the features you’ll use or customizations you’ll ask for. Set a Free Demo to test the Migration Wizard work and learn how much your migration will cost.

Run a Demo to get the price

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Frequently Asked Questions

Set up your CSV to Zendesk migration on our Migration Wizard and import your data automatedly. Check our CSV sample to make sure your automated import will go smoothly.

Full CSV to Zendesk Import in Several Clicks

Export your business records from CSV to Zendesk effortlessly without disrupting from what really matters — putting right your customers’ inquiries. Our tool takes on all the work behind the scenes while you simply enjoy working with your chosen platform.

Find out more useful guides about data import and export

Interested to get more? Our blog is packed with information on customer service advancement and help desk business records import. Explore it today!

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