How to check the result of Demo Migration for Gorgias?
Once the Demo Migration is finished, you will see the following summary:
To see and trace the Ticket IDs from both your source platform and Gorgias, click the “View 20 records” button. You will get a whole list of Tickets that were moved during the Demo Migration.
Carefully check each Ticket and its Type, Source, Priority, Tags, Requester and Agent connections. Make sure that every record was migrated correctly. If you’re satisfied with the result, start the full migration.
In case of any additional questions, please contact our customer support team.