How to Export Data from Databases?
To migrate data from a specific database, you’ll need to choose it from a drop-down list. Then connect it to our Migration Wizard and move with a Demo Migration.
Migrating from SQLite
To transfer data from SQLite, you’ll need to follow these steps:
1. Select Database as your Source platform.
2. Choose a driver “SQLite” from the drop-down.
3. Upload your Database file for SQLite to configure your connection.
4. Click Continue and proceed with a Free Demo Migration.
Migrating from MySQL
Before exporting data from MySQL, you should create a read-only database user for this IP address: 18.198.164.195. Go to our guide to set up a read-only user.
Afterward, go to Migration Wizard to set up a Free Demo:
1. Choose Database from a list of supported platforms.
2. Then select MySQL.
3. To establish a connection with MySQL, input the following parameters:
- The hostname of the server where your helpdesk database is located.
- The port number assigned to your helpdesk database.
- The name of the database that contains your helpdesk data.
- The username that was used during the installation of your helpdesk to access the database server.
- The password required to access the database server.
4. Click Continue.
5. Reach out to our support reps and request a Custom Migration.
Migrating from PostgreSQL
To transfer your PostgreSQL data to a new system, follow these simple steps:
1. From the list of options, choose "Database."
2. Then select "PostgreSQL" as your driver.
3. Provide the necessary details such as the server hostname, port number, database name, username, and password to establish a connection to the database.
4. Click on "Continue."
5. Contact our support team for a Custom Migration.