How to migrate data to and from a database

With Help Desk Migration you can:

  • export help desk data to a database
  • import your database to a help desk

Currently, our Migration Wizard supports the following database management systems:

  • SQLite
  • MySQL
  • MS SQL
  • PostgreSQL
  • Oracle OCI
  • IBM Db2

You can import data to SQLite in an automated way. Check the SQLite import guide for detailed instructions.

We also have a guide for users migrating from MySQL that explains how to connect the database to Migration Wizard.

All other database management systems require a custom migration. If you're migrating from/to an unsupported database system, simply connect your database and contact our team to discuss the migration.

Looking for more data migration details?

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