How to migrate data to and from a database
With Help Desk Migration you can:
- export help desk data to a database
- import your database to a help desk
Currently, our Migration Wizard supports the following database management systems:
- SQLite
- MySQL
- MS SQL
- PostgreSQL
- Oracle OCI
- IBM Db2
You can import data to SQLite in an automated way. Check the SQLite import guide for detailed instructions.
We also have a guide for users migrating from MySQL that explains how to connect the database to Migration Wizard.
All other database management systems require a custom migration. If you're migrating from/to an unsupported database system, simply connect your database and contact our team to discuss the migration.