Taras Velychko
Profile Information:
Taras is a Product Manager at Help Desk Migration, responsible for optimizing products and ensuring customer satisfaction. Since January 2022, he has been driving strategy and execution for Help Desk Migration, delivering customer-centric solutions that fuel measurable business growth. Specializing in product lifecycle management, business intelligence, and data-driven decisions, Taras ensures the product meets client needs and market demands.
- Product & Growth Expertise: Taras has led initiatives that boosted customer satisfaction, improved conversion rates by 50%, and sustained growth even in challenging markets. He combines strong cross-functional leadership with BI tools, analytics, and A/B testing to continuously improve product performance.
- UX/UI: As the mastermind behind UX/UI design and prototyping for Help Desk Migration’s website and Migration Wizard, Taras has shaped intuitive user flows and improved overall usability. His design approach ensures the help desk migration tool remains simple, clear, and customer-focused.
- Partnerships: Taras has been instrumental in building relationships with vendors like Atera, Odoo HelpDesk, Tawk.to, Plain, Helpjuice, and BoldDesk, strengthening Help Desk Migration’s ecosystem and expanding integration possibilities.
- Security: Taras also contributes to Help Desk Migration’s security processes, including penetration testing and SOC compliance, ensuring product reliability and data protection at every stage.
Posts by
Taras Velychko
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Intercom vs HubSpot Service Hub: Battle of Two Service Tools
Help Desk System Reviews —
March 18, 2020 -
How to Do Data Mapping the Right Way – Free Step-by-Step Guide
Data Migration 101 —
March 6, 2020 -
Uservoice vs Zendesk: Is UserVoice A Solid Alternative to Zendesk?
Picking an Alternative for Your Help Desk —
February 25, 2020 -
What An Internal Help Desk Ticketing System Exactly Is?
Help Desk System Reviews —
November 1, 2019 -
Freshdesk Alternatives 2025 — Compare Features, Pricing & Top Picks
Picking an Alternative for Your Help Desk —
August 1, 2019 -
We’ve Put Help Scout vs Freshdesk and Here's What We’ve Got!
Help Desk System Reviews —
April 10, 2019 -
ServiceNow vs Jira Service Management: Explore Similarities and Differences
Help Desk System Reviews —
January 24, 2019 -
The Enterprise Data Migration Checklist to Switch Help Desks
Data Migration 101 —
January 10, 2019 -
First Reply: Does Quick Response Help Increase Sales?
Customer Success —
July 3, 2018