Natalia Tomchyshyn
Marketing enthusiast with 9+ years of experience, always curious and eager to learn. Natalia is a former Marketing Director who knows the ins and outs of planning campaigns, leading teams, and translating the complexities of customer service into clear, compelling narratives.
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Natalia Tomchyshyn
Unleashing the Power of Customer Journey Mapping
Insights and How-to Guides —
March 31, 2023eDesk Migration or How to Start Reshaping Your eCommerce Customer Service
Help Desk System Reviews —
February 16, 2023Customer Analytics: Tips for Using Customer Support Data
Insights and How-to Guides —
December 27, 2022Why and How to Switch Managed Service Provider (MSP) Software
Insights and How-to Guides —
December 9, 2022Exploring Jira Service Management Alternatives: Choose the Right ITSM
Picking an Alternative for Your Help Desk —
April 20, 2022How to Deliver Personalized Customer Service with Help Desk
News —
March 4, 2022Service Gap Analysis 101: Reshape Your Service Strategy
Insights and How-to Guides —
December 22, 2021Help Desk Migration Goes Over 100 Customer Reviews on G2 and Shares Some Tips
News —
July 28, 2021A Comprehensive Guide to Intercom Alternatives
Picking an Alternative for Your Help Desk —
January 15, 2021