Zoho Desk to Intercom data migration done automatedly
Encrypted conversations, secure servers, latest authorization methods
Automated method, no time-out, reduced workflow pauses
Fair charging to guarantee a function + charge balance
We’ve achieved the authority of brands among fields
Data migration timeline: 1-2 weeks
Preparation
Project and Requirements Evaluation
Initiate your transfer by determining Source data, workflows, and applications. Examine data cleansing and field alignment to the Target. Produce a transfer plan, that covers the framework and support reps coaching.
Security and Compliance Review
Ensure data adheres to security requirements. Establish permissions and access settings to safeguard the transmit.
Migration
Data Mapping and Customization
Map records fields among the Source and Target. Select in-built custom options from the menu or ask for certain tailored adjustments for the record movement.
Demo Migration
Perform a test Demo to identify how the transition tool works. Analyze results and alter mapping as necessary.
Data Verification
Verify all migrated records in the Target is correct, fully captured, and adequately organized.
Full Data Migration
Move all selected records, embracing tickets, contacts, attachments, and linked records.
Delta Migration
Catch any new or updated records that altered at the time of the Full data transmit.
Interval Migration*
Data transfer can be paused and resumed to accommodate your timeline, with no service disruption. You can halt up to five times for five days per pause, managed by our sales squad during operating hours.
Post-Migration Phase
Go Live
Launch the Target for all agents. Turn off the Source if necessary and protect data backups.
What Types of Data Can You Import from Zoho Desk to Intercom ?
With our Migration service, you can simply import or export big volumes of different data types to or from Zoho Desk to Intercom. Inspect the parameters of records you can migrate incorporating automated service by yourself from tech representatives.
Do you need certain Zoho Desk to Intercom migration requirements?
Let us know you need a customized data import.
| Zoho Desk objects | Intercom objects | |
|---|---|---|
| Help desk | ||
| Teams | Teams | |
| Agents | Admins | |
| Accounts | Companies | |
| Customers | Users and leads | |
| Tickets | Conversations | |
| Knowledge Base | ||
| Sections | Collections | |
| Sub-sections | Sections | |
| Articles | Articles | |
Why transfer with Help Desk Migration?
-
No downtime
Transfer records smoothly - maintain workflows on track and support customers seamlessly. -
Enhanced efficiency
Effortlessly transfer data and arrange standard and personalized fields with the automated Migration Wizard. -
Streamlined ticket transfer
The Migration Wizard transfers tickets and all associated data, maintaining the data structure unaffected on the Target. -
Dedicated support service
Our support team is prepared to navigate you through chat, email, or phone. -
Comprehensive transfer planning
Managers will develop a well-defined plan for data import, guaranteeing a seamless process and secure data. -
Custom options available
Select pre-built options or inquire about personalization, and we'll confirm your data is accurate.
How Zoho Desk to Intercom Data Migration Performs
Our automated migration tool allows you import and export records in a few simple moves. However, if you have distinct needs or a non-standard data structure, feel free to choose a custom route.
Connect platforms
Connect your source and target platforms
Map and match data
Specify how your data should be transferred
Test-drive
Start a Demo to access the replication tool and its results
Full Data Migration
Start or plan your data transition
Enhance Your Zoho Desk to Intercom Migrate
with These Functionalities
Get a seamless data replication experience that corresponds your business requirements. The Help Desk Migration service offers functions to help you to complete your help desk records transmitting in the smooth manner.
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Import content translations
Move your multilingual help center to your new help desk system easily! Use our “Migrate content translations” option and migate translated versions of each article automatedly.
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Skip attachments
Does your destination help desk system present definite data storage? Skip attachments, particularly if your current support data loses none of its value without them. The data migration time will trim remarkably.
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Add a new tag to the migrated tickets
Are you going to use a existing help desk tool during data export? To lessen mistakes, apply tags to the exported tickets to identify them from the remaining ones.
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Import inline images as attachments
Migrate the images set in into tickets as attachments. The data import time might be longer, but the images will be moved to a desired support service platform.
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Give a try to our Demo with custom records by importing 20 entities
If you require to check how selected entities look like in the destination help desk platform, run this free custom Demo and pick 20 entities for a free test.
-
Migrate newest data first
Select this option to transfer your most recent records in a chronological order, from most recent to oldest. This out-of-the-box option is exclusive to Full Migrations.
Stay focused on your main goals. We'll take the heavy lifting
Whether you’re moving from Zoho Desk to Intercom, use our automated migration solution. It will help you to import all your data to a targeted help desk in just a few clicks. Thus, you can get your import or export finished quickly without putting pivotal tasks on the back burner.
Data import with security standards
The Migration Wizard will handle your data security during all phases of the migration process. To provide the maximal protection of your support service records whether they are in migration or at rest, we apply proven runthrough. These contain controlling constant security analysis, keeping our servers secured, obeying many directs, and more.
Use the migration tool that clients praise
Myriads of efficient migrations and plenty of awards and favorable feedback can assure the excellence of Help Desk migration service. And our striving towards quality does not terminate there. Because Help Desk Migration's goal is to comprise all your migration requests, we continue advancing our service and oftentimes strengthen it with novel functioning.
Enjoy intuitive mapping to cover all your needs
Our solution will rescue you from copy-pasting records or creating lacking record types at the time of Zoho Desk to Intercom migration. So now you can map typical and custom-made ticket fields, apart from that change your data import and export right in our Migration Wizard. You preserve the structure of your support service data with minimal work.
Select a suitable time for data import
Select the most suitable time to run the help desk migration operation. Get going by importing historical records and continue with set up the Delta migration feature to migrate your most recently changed data. Then, relax and let our platform handle the rest.
Work with a support team you can completely be sure of
Don't fret about dealing with challenges while running your Supported Platform data import. Our support representatives is up for it to help you with any issues. With lots of familiarity importing business data, Help Desk Migration pros are well-prepared to ensure a accomplished import/export of your business data.
Your Help Desk Data Import is Protected at Every Step
With Help Desk Migration tool, you’ll never have to worry about safety of valuable data. We constantly scan all facilities and make advancements, so that your business data is safe matching to the fresh recommendations.
We use a strict two-factor access policy
Help Desk Migration Wizard guards your data from unauthorized getting access with two-factor authentication. Moreover, only your company representatives with admin rights can import your Zoho Desk records. United, these safety measures avoid the dangers of data leakage.
We apply Three-layer
We provide 3 layers of data protection: physical (we secure our hosting equipment against physical and logical intrusion), network (we take care of our networks against digital attacks), and application (we take care of your business records within our data migration platform from unlawful log in).
We meet security levels
We protect your data based on all crucial security principles. Help Desk Migration service possesses an comprehensive list of compliance, and we continue enlarging it. These days, we are compliant with GDPR, CCPA, HIPAA, PCI (Level 1), and other data security standards.
How much does Zoho Desk to Intercom data migration cost?
How much will you need to invest in the switch from Zoho Desk to Intercom? The cost will mostly build upon the records volume you require to transfer, the complexity of your demands, and the features you’ll use or custom work you’ll inquire. Run a Free Demo to test the Migration Wizard work and find out how much your data transfer will cost.
Run a Demo to get the priceFeedback encourages us elevate our solution: Few thoughts from our customers
The transition was made easy. The service was excellent, during all the steps of the transition we felt taken care of and monitored perfectly.
Gauthier Escorbiac Supervisor of Customer Service at Thule Group
Use Help Desk Migration. This tool took the “painful” and “time-consuming” factors out of the data migration.
Chantelle Viani Associate Publisher at Cosmos Magazine
Overall, I found the process to be very fast and effortless. I enjoyed working with the support team. The customer service reps I talked to were very helpful during the entire process.
Nicola Mustone Woo Happiness Engineer at Automattic Inc.
The overall experience was excellent. I appreciated the constant follow-up that I received from the Account Managers at Help Desk Migration.
Ionut Birzu Operations Manager at Lenovo
Before spending time on in-house options take a look at Help Desk Migration first. They can more than likely save you time and money in the long run.
Steve Milligan Associate Director OIS - Networked Systems at Arkansas Tech University
Honestly, I was really pleasantly surprised by how responsive the company is. I was left to wonder, do you guys even sleep? I was able to get responses to virtually every question each time I was asking within a few hours, even considering the time zones.
Paul McCabe The Vice President of Global Customer Experience in Roland corporation
It was a great experience using HDM. They were very prompt and thorough throughout the entire process, very willing to help ensure that the migration is done correctly, and answered all questions I had in a very timely manner.
Andrew Cassano Customer Service Manager at J Skis and 4frnt Skis
Help Desk Migration was great with us. Being my first time dealing with a migration, they were very patient with me as I guided myself through the process of migrating data.
Tom Doulos Director of Customer Experience at Endy
Migrating our Zendesk data with Help Desk Migration was an absolutely seamless experience. We had a very complex case because we had over 200 000 tickets, and HDM just made it much easier.
Noga Edelstein Co-founder of UrbanYou
The transition was made easy. The service was excellent, during all the steps of the transition we felt taken care of and monitored perfectly.
Gauthier Escorbiac Supervisor of Customer Service at Thule Group
Use Help Desk Migration. This tool took the “painful” and “time-consuming” factors out of the data migration.
Chantelle Viani Associate Publisher at Cosmos Magazine
Overall, I found the process to be very fast and effortless. I enjoyed working with the support team. The customer service reps I talked to were very helpful during the entire process.
Nicola Mustone Woo Happiness Engineer at Automattic Inc.
The overall experience was excellent. I appreciated the constant follow-up that I received from the Account Managers at Help Desk Migration.
Ionut Birzu Operations Manager at Lenovo
Before spending time on in-house options take a look at Help Desk Migration first. They can more than likely save you time and money in the long run.
Steve Milligan Associate Director OIS - Networked Systems at Arkansas Tech University
Honestly, I was really pleasantly surprised by how responsive the company is. I was left to wonder, do you guys even sleep? I was able to get responses to virtually every question each time I was asking within a few hours, even considering the time zones.
Paul McCabe The Vice President of Global Customer Experience in Roland corporation
It was a great experience using HDM. They were very prompt and thorough throughout the entire process, very willing to help ensure that the migration is done correctly, and answered all questions I had in a very timely manner.
Andrew Cassano Customer Service Manager at J Skis and 4frnt Skis
Help Desk Migration was great with us. Being my first time dealing with a migration, they were very patient with me as I guided myself through the process of migrating data.
Tom Doulos Director of Customer Experience at Endy
Migrating our Zendesk data with Help Desk Migration was an absolutely seamless experience. We had a very complex case because we had over 200 000 tickets, and HDM just made it much easier.
Noga Edelstein Co-founder of UrbanYou
Find out the way to prepare for Intercom data migration
Prepare for Intercom data migration by checking an in-depth step-by-step guide
Frequently Asked Questions
Help Desk Migration offers three support packages: Standard, Premium, and Signature. These packages are designed to assist you during your migration from Zoho Desk to Intercom. Alternatively, you have the option to choose our Concierge Migration Service, where our team will take care of the entire migration for you. You can also find answers in our Help Center if you have any questions.
To begin the migration, make sure to adequately prepare your current help desk software and carefully plan the migration. Select a suitable date that aligns with your team's readiness and data availability. Create a checklist to guide you in disabling relevant features in Zoho Desk and configuring Intercom accordingly.
During the migration, closely monitor and review the reports and results once your data has been successfully transferred to Intercom. For a more comprehensive guide, consult the Intercom Data Migration Checklist.
Before starting the migration, complete the following tasks: set up teammates and teams on Intercom to match Zoho Desk, disable notifications, and configure custom fields for conversations. For detailed guidance, check the Intercom Data Migration Checklist.
Certain data such as inline images, knowledge base attachments, CC in tickets, and "Created at" dates for conversations and comments cannot be transferred from Zoho Desk to Intercom. However, you have the option to import inline images as attachments to ensure their preservation in Intercom.
Apart from these cases, there are no limitations on the amount of help desk and knowledge base data that can be migrated. For further details, consult the Intercom Data Migration Checklist.
When it comes to data transfer to Intercom, data security is our top priority at Help Desk Migration. We've taken extensive organizational and technical measures to protect your information well. To learn more about our commitment to data security, check out our security policy for additional details.
Full Zoho Desk to Intercom Import in a Few Clicks
Import your business data from Zoho Desk to Intercom smoothly and without confusing your highest objective of working out your customers’ matters.
Find out more guides about data migration
Interested to get more? Our resources is full of information on support service improvement and help desk business records import and export. Take a look at it!
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