Whether you are planning on changing your current help desk system because you need more features or plan on moving to a more affordable solution, you will need to move your old data to the new platform. For many companies, this is a huge undertaking as they not only have to ensure that all data is there but need to verify whether it is still usable by the new tool.
This is a lengthy process that requires a lot of paid man-hours some companies just aren’t willing to cope with. Thus, most resort to data migration services as for many, this is the best solution. Yet, like everything in this world, there are a few naysayers that think otherwise. So instead of juggling between the different opinions, let’s outline the pros and cons of outsourced data migration so that you can decide for yourself. Let’s get started!
Outsourcing Data Migration — The Pros
As usual, we will start with the good news as we feel that they, spoiler alert, outweigh the cons. But before we jump into the pros, we’d like to note that we won’t be listing them all but rather focus on stuff that is crucial in the given context.
And the first benefit that comes into mind is that it’s way faster to hire a data migration specialist or team. This is especially true if you have never dealt with data migration in the first place. Why waste time studying the ins and outs of the target platform when you can give the job to someone who already knows how each tool operates. This will not only save you a lot of time but will ensure that nothing will go wrong during the transfer process, which leads us to the next point.
Yes, as we already said, reliability is something that cannot be ensured unless the target and the source platform are carefully studied. By knowing how each tool accepts and interprets the incoming data will allow you to avoid a mismatch between fields, data corruption, or worse yet, data loss.
And the last thing we’d like to note is data security. In 2019 alone, Norton, a well-known security software development company reported that roughly 4 billion records have been breached so far. It is a widespread problem and during any migration process, your data is vulnerable to attacks and theft. Opting to use a dedicated migration service will help you avoid such troubles as specialists know exactly how to safeguard your information.
Outsourcing Data Migration — The Cons
And now for the cons and as we mentioned earlier, there aren’t that many of them. Yet, the first one that will surely impact some of you is the price. Yes, high-quality outsourcing data migration service can cost you money and not everyone is willing to dish out cash just to move their data from one place to another.
The most of paid migration services charge only for the number of records moved which is fair and justified. And free migration solutions give absolutely zero guarantees that your data will be safe.
It is a fair reason but we’ll be honest with you, most migration services charge only for the number of records moved which is, frankly, fair and justified. And if you think a “free” solution will do the trick, we highly recommend that you avoid using free software (unless stated otherwise) as you will absolutely zero guarantees that your data will be safe or worse yet, not stolen.
Another con that comes into mind is business downtime and if we are being honest, no matter what kind of migration option you decide to go with, you will have to stop work. But here’s another catch. If you are doing it on your own, it can take you upwards of weeks just to figure out data dependencies. Delegating the process to experts will slice the time in half if not more.
What Is It the Right Thing To Do?
We can’t say definitively that one method is better than the other. In fact, if you know exactly how both systems work and what are the potential caveats, then you will have zero issues moving your data. However, if you are doing it for the first time, then we suggest that you stop and ask for help if you value the integrity of your data.
Things can go sought very fast and recovering lost information will never result in 100% restores. But ultimately, it is your call and you have to decide which method is better for you. What we can help you with is provide you with some helpful tips that you can employ during your migration process.
Tips and Tricks To Follow
So, if you decided that you got this and there is no need to outsource the migration process, here are some tips that will surely help you out in your migration journey.
- Understand your mapping (here’s what it is and why you should do data mapping)
- Keep an eye on security leaks
- Ensure data compatibility beforehand
- Don’t rush things, dedicate an entire day for the process
- Always do backups before doing anything
- Notify your customers about the downtime
Keep in mind that these are only the basics. If you want to learn more about the process, you can check out our list of rules to follow during data migration. These will not only help you move stuff but will ensure that you avoid common pitfalls.
Let’s Move Your Stuff
If you decided that moving data manually isn’t your cup of tea and you rather have experts do it for you. Consider using our services. We have been on the market for ages and we know how different systems work. Just give us a call or drop us a message and we will make sure that your data is transferred in a fast, safe, and effective manner.
Try the outsourcing data migration yourself
Setup a free demo migration at any time