How to check the result of Demo Migration in Freshdesk?

Once the preview is complete, you will see the following summary:

Click the “View 6 records” button:

You will then see the IDs of Tickets in your source help desk and Freshdesk:

Every ID is linked to the corresponding Ticket in your source help desk and Freshdesk. So, if you click the ID number 1426:

The Migration Wizard will open a new window and show this Ticket in your Freshdesk:

We highly recommend checking all 20 Tickets to see if the data migrated properly. Once you've reassured that the Demo Migration was successful, initiate the Full Data Migration.

If you have trouble checking the results, research our FAQ section or reach out to our support team.

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