How to check the result of Demo Migration in Freshdesk?
Once the preview is complete, you will see the following summary:
Click the “View 6 records” button:
You will then see the IDs of Tickets in your source help desk and Freshdesk:
Every ID is linked to the corresponding Ticket in your source help desk and Freshdesk. So, if you click the ID number 1426:
The Migration Wizard will open a new window and show this Ticket in your Freshdesk:
We highly recommend checking all 20 Tickets to see if the data migrated properly. Once you've reassured that the Demo Migration was successful, initiate the Full Data Migration.