Freshservice to Jira Service Management data migration made easy

Encoded chats, safe servers, leading authorization methods

Automated method, don't have downtime, avoiding any workflow breaks

Fair charging to provide a function + charge balance

Our customers

Businesses among different areas rely upon our solution

Automattic Cmyk Arkansas tech university Cosmos Thule Petplan Minerva

Data migration timeline: 1-2 weeks

Preparation

Project and Requirements Evaluation

Initiate your transmit by reviewing Source data, workflows, and integrations. Examine data cleansing and field mapping to the Target. Produce a transition strategy, that encompasses the agenda and support reps training.

Security and Compliance Review

Verify data adheres to safety regulations. Grant permissions and access settings to protect the transmit.

Preparation

Migration

Data Mapping and Customization

Align records fields amongst the Source and Target. Pick automated custom settings from the menu or request unique tailoring for the record transmit.

Demo Migration

Run a free test Demo to figure out how the transition tool operates. Analyze results and adjust mapping as you wish.

Data Verification

Verify all moved data in the Target is genuine, fully captured, and properly organized.

Full Data Migration

Replicate all required data, involving tickets, contacts, attachments, and closely connected data.

Delta Migration

Catch any newest or updated data that altered at the time of the Full data migration.

Interval Migration*

Data transition can be interrupted and restarted to accommodate your schedule, with no downtime. You can halt up to five times for five days each, organized by our sales crew during operating hours.

Migration

Post-Migration Phase

Go Live

Deploy the Target for all reps. Deactivate the Source if necessary and protect data backups.

Post-Migration Phase

What Types of Entities Can You Migrate from Freshservice to Jira Service Management ?

With Help Desk Migration app, you can with no bother import or export sizable amount of different data types to or from Freshservice to Jira Service Management. Inspect the parameters of entities you can import or export applying automated service by yourself from tech experts.

Do you need especial Freshservice to Jira Service Management import demands?

Schedule a call and tell us about a personalized data import.

Freshservice entities Jira Service Management entities
Help desk
Agents Users
Departments Organizations
Requesters Customers
Tickets Issues
Knowledge Base
Categories Categories
Folders Folders
Articles Contents
Get Started

Why transfer with Help Desk Migration?

  • No downtime
    Transfer records without disruption - preserve workflows intact and assist customers continuously.
  • Increased efficiency
    Easily move data and set up standard and custom fields with the intelligent Migration Wizard.
  • Organized ticket transmiting
    The Migration Wizard shifts tickets and all linked records, ensuring the data structure unalterred on the Target.
  • Personalized support
    Our support reps is available to guide you using chat, email, or phone.
  • Thorough import framework
    Managers will formulate a comprehensive plan for data import, providing a seamless process and safe data.
  • Custom options available
    Select pre-designed options or seek personalization, and we'll verify your data is correct.

How Does Freshservice to Jira Service Management Data Migration Perform?

You can carry out data migration in a few simple actions, applying our automated migration tool. However, if you have unique demands or a special data structure, feel free to select a custom mode.

Connect platforms

Connect your source and target platforms

Map and match data

Specify how your data should be transferred

Test-drive

Start a Demo to access the replication tool and its results

Full Data Migration

Start or plan your data transition

Improve Your Freshservice to Jira Service Management Export
with These Features

Receive a automated data transfer experience that aligns your business preferences. The Help Desk Migration service brings functions to help you to accomplish your support service records migration in the painless route.

  • Omit attachments

    Does your targeted customer service tool offer small data storage? Bypass attachments, particularly if your historical data loses none of its value without them. The data import time will drop greatly.

  • Create a extra tag to the imported tickets

    Apply extra tags to the moved tickets — so, you won’t mistake them with those left. You may further categorize the tickets by assigning tags like ‘lost,’ ‘closed,’ or ‘stop replying.’

  • Import inline images as attachments

    Export the images embedded into tickets as attachments. The data import and export time might go up, but the images will never disappear along with the existing a desired support service platform.

  • Test drive our Demo with custom records by importing 20 entities

    Don't waste your time on guessing. Prove that you recognize absolutely how the entities will look like after you’ve migrated them. Our Demo with custom data allows you select 20 entities for a test transfer.

  • Import newest data first

    Select this option to import your most recent records in a chronological flow, from most recent to oldest. The option is applicable only to Full Migration.

Your Help Desk Data Import is Secured at Each and Every Stage

Help Desk Migration solution ensures every import options without compromising on security. We commit to the recent recommendations, run regular upgrades, and consistently examine all servers.

We enforce a firm 2FA access policy

Help Desk Migration Wizard shields your business records from unauthorized accessing with two-factor access. What’s more, your business reps can only migrate Freshservice data if they got admin rights. With these safety functions arranged, you won’t have to worry about information leak.

We apply Three-layer

Help Desk Migration delivers 3 layers of records protection. At the physical level, we cover our data hosting facilities from any breach. At the app level, we forbid any unsanctioned access to your business records on our platform. And, finally, on the network level, we secure our networks against cyber harm.

We meet safety fundamentals

Help Desk Migration corresponds to top security levels, ensuring maximum safety for your data. We are compliant with HIPAA, CCPA, PCI DSS Level 1, GDPR, and other critical data safety levels. And our extensive compliance portfolio is getting expanded.

What is the cost of your Freshservice to Jira Service Management data migration?

And now to the burning question. How much will it cost to switch from Freshservice to Jira Service Management? The cost will largely build upon the data volume you need to transfer, the complexity of your demands, and the features you’ll use or customizations you’ll inquire. Set a Free Demo to test the Migration Wizard work and learn how much your migration will cost.

Run a Demo to get the price

Reviews helps us improve our solution: Some thoughts from our customers

Download checklist

Find out the way to prepare for Jira Service Management data migration

Prepare for Jira Service Management data migration by checking an in-depth step-by-step guide

Complete Freshservice to Jira Service Management Import in a Couple Clicks

Export your data from Freshservice to Jira Service Management with no bother without disrupting from what really matters — setting right your customers’ matters. Our solution makes all the work behind the scenes whilst you simply enjoy working with your new platform.

Find out more useful guides about data import

Want to get more? Our help section is constantly updating information on support service enhancement and help desk business records import and export. Check it out!

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