Freshservice to Freshservice data migration done simply
Encrypted communications, secured servers, modern authorization approaches
Automated method, don't have time-out, excluded workflow drops
Bargain pricing to guarantee a function + rate balance
We’ve gained the authority of customers across sectors
Data migration timeline: 1-2 weeks
Preparation
Project and Requirements Evaluation
Initiate your transmit by determining Source records, modus operandi, and applications. Evaluate data cleansing and field mapping to the Target. Set up a transition plan, that consists of the timeline and customer service reps coaching.
Security and Compliance Review
Confirm data complies with security requirements. Configure permissions and access settings to safeguard the transfer.
Migration
Data Mapping and Customization
Connect data fields among your Source and Target. Decide on in-built custom options from the menu or request particular personalization for the data transfer.
Demo Migration
Carry out a trial Demo to understand how the transfer app works. Check outcomes and change settings as required.
Data Verification
Review all moved records in the Target is precise, fully captured, and adequately structured.
Full Data Migration
Move all selected records, encompassing tickets, contacts, attachments, and associated records.
Delta Migration
Catch any new or updated records that altered for the time of the Full data transmit.
Interval Migration*
Data transfer can be paused and continued to match your outline, with no service disruption. You can stop up to five instances for five days each, arranged by our sales crew during business hours.
Post-Migration Phase
Go Live
Roll out the Target for all reps. Turn off the Source if necessary and protect data backups.
What Types of Data Can You Import from Freshservice to Freshservice ?
With our Migration Wizard, you can without trouble import or export significant volumes of varied records entities to or from Freshservice to Freshservice. Take a look the details of records you can import implementing automation service by yourself from tech pros.
Do you require nonstandard Freshservice to Freshservice import or export inquirements?
Let's discuss your requirements for a customized data import.
| Freshservice objects | Freshservice objects | |
|---|---|---|
| Help desk | ||
| Groups | Groups | |
| Agents | Agents | |
| Departments | Departments | |
| Requesters | Requesters | |
| Tickets | Tickets | |
| Changes | Changes | |
| Problems | Problems | |
| Knowledge Base | ||
| Categories | Categories | |
| Folders | Folders | |
| Articles | Articles | |
Why transfer with Help Desk Migration?
No downtime
Shift data effortlessly - ensure workflows operational and support customers without delays.Enhanced efficiency
Seamlessly migrate data and arrange standard and tailored fields with the automated Migration Wizard.Easy ticket transmiting
The Migration Wizard migrates tickets and all related data, preserving the data structure unchanged on the Target.Always here for you
Our support agents is available to help you by means of chat, email, or phone.Detailed import strategy
Managers will create a well-defined plan for data import, securing a hassle-free process and secure data.Custom options available
Pick pre-built options or inquire about personalization, and we'll guarantee your data is accurate.
How Freshservice to Freshservice Data Migration Runs
Our automated migration solution lets you import and export data in a few simple moves. If you’re trying to organize a elaborate data structure, feel free to go with our adjusted mode. We’re all set to follow your non-standard needs.
Connect platforms
Connect your source and target platforms
Map and match data
Specify how your data should be transferred
Test-drive
Start a Demo to access the replication tool and its results
Full Data Migration
Start or plan your data transition
Enhance Your Freshservice to Freshservice Move
with These Options
Have a tailored data transmition experience that matches your business requirements. The Help Desk Migration service offers functions to aid you to achieve your support service data migration in the automated and secure route.
Bypass attachments
Does your destination platform provide compact data storage? Skip attachments, specially if your historical data drop none of its value without them. The migration time will drop significantly.
Choose a new tag to the exported tickets
Are you going to run a current platform during data import? To reduce chaos, apply extra tags to the exported tickets to identify them from the remaining ones.
Migrate inline images as attachments
Migrate the images fixed into tickets as attachments. The data export time might take more time, but the images will be moved to a destination help desk platform.
Give a try to our Demo with custom records by moving 20 entities
If you expect to look at how handpicked entities settle in the targeted customer service tool, run this free custom Demo and appoint 20 entities for a free test.
Transfer newest records first
Choose this option to import your newest records in a chronological flow, from newest to oldest. The option applies exclusively to Full Migration.
Don’t greenlight data migration to distract you from your business
Whether you’re moving from Freshservice to Freshservice, call into play our automated migration service. It will help you to import all your data to a selected system in just a few clicks. Thus, you will be able to receive your import completed quickly without putting pivotal tasks on the back burner.
Data import with confidence
The Migration Wizard will includes measure for ensuring your data security during all phases of the migration process. To confirm the maximum guard of your records whether they are in import or at rest, we use tried runthrough. Here is contained running constant security analysis, keeping our servers safe, complying with many commands, and more.
Go with the migration service that clients praise
With numerous successful data imports done by our Migration Wizard, Help Desk migration service has obtained plenty of service-associated awards and gratifying reviews. Additionally, we keep improving. As long as our goal is to comprise nearly all of your data migration inquirements, we remain advancing our tool and frequently increase it with neat features.
Apply easy mapping to handle your most complex needs
Free yourself from the challenging work of adding lacking data types or business data throughout Freshservice to Freshservice migration. So now you can map starting and custom-made fields, apart from that modify your data import and export right away our tool. You sustain the structure of your support service data with minor work.
Select a convenient time for data import
Select the most convenient time to initiate the help desk import workflow. Get going by migrating historical data and later move ahead to the Delta opportunity to migrate your most recently changed tickets. Then, relax and greenlight our migration service handle the rest.
Work with a support agents you can fully be sure of
Are you having hardships with your Supported Platform data import? Our customer service pros is ready to assist you with any tasks. With lots of involvement importing business data, our experts are well-qualified to confirm a successful migration of your data.
Your Help Desk Data Import or Export is Protected at Every Phase
Help Desk Migration app comes with endless migration features without compromising on safety. We properly analyse all facilities and make advancements, so that your business data is guarded based on the fresh recommendations.
We apply a stringent two-factor authentication policy
Help Desk Migration Wizard guards your information from unauthorized accessing with 2FA access. Moreover, only your business reps with admin rights can export your Freshservice information. Combined, these safety measures terminate the risk of data leakage.
We apply 3-layer
We enable three layers of data security: physical (we take care of our data hosting facilities against physical and logical intrusion), network (we secure our networks against digital abuse), and app (we take care of your business records within our data migration solution against forbidden access).
We follow industry-standard levels
Help Desk Migration commits to upmost security fundamentals, providing maximum security for your business data. We meet the demands and requirements of HIPAA, CCPA, PCI DSS Level 1, GDPR, and other required data safety standards. And our wast compliance list continues getting large.
How much does Freshservice to Freshservice data migration cost?
How much will you need to invest in the switch from Freshservice to Freshservice? The price will mostly build upon the business data volume you require to move, the complexity of your demands, and the options you’ll select or customizations you’ll request. Start a Free Demo to test the Migration Wizard performance and figure out how much your data transfer will cost.
Run a Demo to get the priceFeedback inspires us upgrade our solution: Several thoughts from our clients
The transition was made easy. The service was excellent, during all the steps of the transition we felt taken care of and monitored perfectly.
Gauthier EscorbiacSupervisor of Customer Service at Thule Group
Use Help Desk Migration. This tool took the “painful” and “time-consuming” factors out of the data migration.
Chantelle VianiAssociate Publisher at Cosmos Magazine
Overall, I found the process to be very fast and effortless. I enjoyed working with the support team. The customer service reps I talked to were very helpful during the entire process.
Nicola MustoneWoo Happiness Engineer at Automattic Inc.
The overall experience was excellent. I appreciated the constant follow-up that I received from the Account Managers at Help Desk Migration.
Ionut BirzuOperations Manager at Lenovo
Before spending time on in-house options take a look at Help Desk Migration first. They can more than likely save you time and money in the long run.
Steve MilliganAssociate Director OIS - Networked Systems at Arkansas Tech University
Honestly, I was really pleasantly surprised by how responsive the company is. I was left to wonder, do you guys even sleep? I was able to get responses to virtually every question each time I was asking within a few hours, even considering the time zones.
Paul McCabeThe Vice President of Global Customer Experience in Roland corporation
It was a great experience using HDM. They were very prompt and thorough throughout the entire process, very willing to help ensure that the migration is done correctly, and answered all questions I had in a very timely manner.
Andrew CassanoCustomer Service Manager at J Skis and 4frnt Skis
Help Desk Migration was great with us. Being my first time dealing with a migration, they were very patient with me as I guided myself through the process of migrating data.
Tom DoulosDirector of Customer Experience at Endy
Migrating our Zendesk data with Help Desk Migration was an absolutely seamless experience. We had a very complex case because we had over 200 000 tickets, and HDM just made it much easier.
Noga EdelsteinCo-founder of UrbanYou
The transition was made easy. The service was excellent, during all the steps of the transition we felt taken care of and monitored perfectly.
Gauthier EscorbiacSupervisor of Customer Service at Thule Group
Use Help Desk Migration. This tool took the “painful” and “time-consuming” factors out of the data migration.
Chantelle VianiAssociate Publisher at Cosmos Magazine
Overall, I found the process to be very fast and effortless. I enjoyed working with the support team. The customer service reps I talked to were very helpful during the entire process.
Nicola MustoneWoo Happiness Engineer at Automattic Inc.
The overall experience was excellent. I appreciated the constant follow-up that I received from the Account Managers at Help Desk Migration.
Ionut BirzuOperations Manager at Lenovo
Before spending time on in-house options take a look at Help Desk Migration first. They can more than likely save you time and money in the long run.
Steve MilliganAssociate Director OIS - Networked Systems at Arkansas Tech University
Honestly, I was really pleasantly surprised by how responsive the company is. I was left to wonder, do you guys even sleep? I was able to get responses to virtually every question each time I was asking within a few hours, even considering the time zones.
Paul McCabeThe Vice President of Global Customer Experience in Roland corporation
It was a great experience using HDM. They were very prompt and thorough throughout the entire process, very willing to help ensure that the migration is done correctly, and answered all questions I had in a very timely manner.
Andrew CassanoCustomer Service Manager at J Skis and 4frnt Skis
Help Desk Migration was great with us. Being my first time dealing with a migration, they were very patient with me as I guided myself through the process of migrating data.
Tom DoulosDirector of Customer Experience at Endy
Migrating our Zendesk data with Help Desk Migration was an absolutely seamless experience. We had a very complex case because we had over 200 000 tickets, and HDM just made it much easier.
Noga EdelsteinCo-founder of UrbanYou
Find out the way to prepare for Freshservice data migration
Prepare for Freshservice data migration by checking an in-depth step-by-step guide
Frequently Asked Questions
To merge two or more Freshservice accounts effortlessly, you can use our Migration Wizard. Follow these straightforward steps to set up your data migration:
- Begin by selecting your Freshservice account as the source, from which your data will be exported.
- Next, connect your Freshservice account as the destination, where all your data will be smoothly imported.
- Customize the migration by choosing the specific types of records you wish to transfer, map field and entity to your preference. And set up a free demo to check how the migration service works.
Freshservice includes a robust knowledge base feature as an integral component of its service desk and IT service management (ITSM) platform. With this feature, organizations can effortlessly create, store, and share a wealth of articles, documentation, and various resources. This wealth of information empowers both internal teams and external customers to find answers to frequently asked questions and independently address issues.
Freshservice is a cloud-based solution tailored to simplify IT operations for organizations. It provides essential tools like a ticketing system for issue management, a self-service portal for user support, and a knowledge base for easy access to IT resources. This helps teams efficiently handle IT tasks, improve user self-help options, and centralize knowledge for better problem-solving.
Freshservice is an ITIL-aligned service desk solution designed to support effective IT service management (ITSM). It provides modern features that can be easily customized to adapt to the evolving needs of your end users.
Freshservice ensures customer data privacy by offering comprehensive data flow and process mapping capabilities that align with GDPR guidelines. This ensures that customer data remains up-to-date and in compliance with GDPR regulations.
All-packed Freshservice to Freshservice Migration in Several Clicks
Import your business records from Freshservice to Freshservice without trouble and without disorganizing your ultimate goal of setting right your clients’ matters.
Find out more additional resources about data import and export
Willing to learn more about help desk business data migration and customer service enhancement? Surf our resources.
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