Freshdesk to Gorgias data migration done painlessly
Encrypted chats, safe servers, advanced authorization ways
Automated method, never get time-out, no workflow breaks
Flexible charging to guarantee a feature + fee balance
Companies among different sectors trust our solution
Data migration timeline: 1-2 weeks
Preparation
Project and Requirements Evaluation
Initiate your replication by determining Source records, procedures, and apps. Evaluate data cleansing and field alignment to the Target. Create a movement scenario, including the agenda and customer service reps coaching.
Security and Compliance Review
Ensure data adheres to security requirements. Set permissions and access controls to secure the transfer.
Migration
Data Mapping and Customization
Map records fields among your Source and Target. Opt for pre-built custom settings from the menu or ask for unique tailoring for the data migration.
Demo Migration
Perform a free test Demo to check how the migration solution operates. Check results and alter settings as you wish.
Data Verification
Ensure all replicated records in the Target is accurate, complete, and appropriately structured.
Full Data Migration
Move all selected records, including tickets, contacts, attachments, and related information.
Delta Migration
Catch any new or updated records that changed for the duration of the Full data transfer.
Interval Migration*
Data transfer can be paused and restarted to fit your schedule, with zero interruption. You can stop up to five times for five days per pause, organized by our sales team during business hours.
Post-Migration Phase
Go Live
Launch the Target for all support reps. Turn off the Source if needed and store data backups.
What Types of Data Can You Import from Freshdesk to Gorgias ?
With our Migration app, you can with ease migrate huge amount of varied data types to or from Freshdesk to Gorgias. Review the set of record types you can migrate applying automated tool by yourself from tech service reps.
Do you have peculiar Freshdesk to Gorgias import needs?
Drop us a line for a unique data import.
| Freshdesk objects | Gorgias objects | |
|---|---|---|
| Help desk | ||
| Agents | Agents | |
| Contacts | Customers | |
| Tickets | Tickets | |
Why transfer with Help Desk Migration?
No downtime
Migrate records smoothly - keep workflows running smoothly and help customers without hassle.Enhanced efficiency
Effortlessly move data and arrange default and custom fields with the secure Migration Wizard.Streamlined ticket movement
The Migration Wizard transfers tickets and all linked data, keeping the data structure intact on the Target.Dedicated support service
Our support team is set to navigate you via chat, email, or phone.Comprehensive replication framework
Managers will formulate a well-defined plan for data import, ensuring a efficient process and safe data.Custom options available
Choose pre-built options or inquire about customization, and we'll ensure your data is precise.
How Freshdesk to Gorgias Data Migration Goes
Our automated migration tool greenlights you import and export data in five simple actions. If you’re managing a elaborate data structure, feel free to select our adjusted route. We’re all set to meet your non-standard demands.
Connect platforms
Connect your source and target platforms
Map and match data
Specify how your data should be transferred
Test-drive
Start a Demo to access the replication tool and its results
Full Data Migration
Start or plan your data transition
Enhance Your Freshdesk to Gorgias Export
with These Functionalities
Share a automated data transfer experience that corresponds your company’s preferences. The Help Desk Migration service brings functions to enhance you to succeed your customer service data transfer in the painless mode.
Skip attachments
Does your destination help desk system present limited data storage? Bypass attachments, specially if your current data lose no track of processes without them. The data import and export time will go down considerably.
Add a new tag to the imported tickets
Apply tags to the moved tickets — this way, you won’t blend them with those existing. You may further classify the tickets by adding tags like ‘lost,’ ‘closed,’ or ‘stop replying.’
Use the attachment feature to Import inline images
Don’t want to lose images set in into the tickets? You can migrate them to the desired platform as attachments.
Demo with custom data: Select 20 entities for transfer
If you expect to check how chosen entities look like in the expected platform, kick off this free custom Demo and choose 20 entities for a import.
Migrate newest data first
Choose this option to transfer your newest records in a chronological flow, from newest to oldest. The option is applicable exclusively to Full Migration.
Stay focused on your major goals. We'll do the heavy lifting
Whether you’re moving from Freshdesk to Gorgias, make use of our automated migration service. It will help you to import all your data to a new platform in just a few clicks. Thus, you will be able to get your import or export accomplished quickly without putting important processes without putting it off.
Data import complies with security requirements
Help Desk Migration Wizard includes measures for ensuring your records is secure throughout the import process. To confirm the utmost security of your help desk data whether they are in import or at rest, we use valid modes. Here is contained running regular security analysis, reserving our servers protected, complying with varied directs, and more.
Choose the migration solution that clients love
A collection of outstanding data import and exports and many awards and gratifying mentions can vouch for the high standard of Help Desk migration service. What’s more, we grow our functions. As long as our purpose is to comprise most of your data migration needs, we continue growing our app and frequently increase it with useful features.
Enjoy straightforward mapping to deal with your most complex needs
Rescue yourself from the enduring load of adding absent data types or business data during Freshdesk to Gorgias migration. So now you can map starting and custom data fields, or else transform your data migration right away our migration service. This will keep the native system of your data with no effort on your part.
Select a fitting time for data import
Begin by the help desk import whenever it fits into your operations. Begin by exporting historical data and continue with set up the Delta opportunity to import your freshly changed records. Then, relax and greenlight our solution handle the rest.
Work with a support team you can completely be sure of
Are you dealing with issues with your Supported Platform migration? Greenlight our customer service pros check your problem. With plenty of accomplished data export/import expertise, they can resolve any challenge connected with your help desk data import or even arrange guidance during the whole record migration.
Your Help Desk Data Import and Export is Protected at Every Stage
Applying Help Desk Migration app, don't worry about security of valuable records. We frequently scan all systems and make advancements, so that your business data is protected according to the recent standards.
We use a firm two-factor authentication policy
Our Migration Wizard secured your records from unauthorized getting access with 2FA access. What’s more, your agents can only export Freshdesk data if they got admin access. Collect, these safeguards terminate the risk of information leakage.
We apply Three-layer
Help Desk Migration provides 3 levels of data protection. At the physical level, we cover our data hosting facilities from logical and physical intrusion. At the application level, we forbid any forbidden log in to your records on our service. And, last but not least, on the network level, we secure our networks from digital attacks.
We comply with safety levels
Help Desk Migration corresponds to top ranking security standards, ensuring maximum security for your business records. We correspond to HIPAA, CCPA, PCI DSS Level 1, GDPR, and other required data security fundamentals. And our wast compliance set continues getting large.
How much does Freshdesk to Gorgias data migration cost?
How much will you need to invest in the switch from Freshdesk to Gorgias? The cost will mostly depend on the data volume you want to move, the complexity of your demands, and the features you’ll choose or customizations you’ll request. Run a Free Demo to check the Migration Wizard performance and find out how much your migration will cost.
Run a Demo to get the priceFeedback helps us elevate our service: Some thoughts from our customers
The transition was made easy. The service was excellent, during all the steps of the transition we felt taken care of and monitored perfectly.
Gauthier EscorbiacSupervisor of Customer Service at Thule Group
Use Help Desk Migration. This tool took the “painful” and “time-consuming” factors out of the data migration.
Chantelle VianiAssociate Publisher at Cosmos Magazine
Overall, I found the process to be very fast and effortless. I enjoyed working with the support team. The customer service reps I talked to were very helpful during the entire process.
Nicola MustoneWoo Happiness Engineer at Automattic Inc.
The overall experience was excellent. I appreciated the constant follow-up that I received from the Account Managers at Help Desk Migration.
Ionut BirzuOperations Manager at Lenovo
Before spending time on in-house options take a look at Help Desk Migration first. They can more than likely save you time and money in the long run.
Steve MilliganAssociate Director OIS - Networked Systems at Arkansas Tech University
Honestly, I was really pleasantly surprised by how responsive the company is. I was left to wonder, do you guys even sleep? I was able to get responses to virtually every question each time I was asking within a few hours, even considering the time zones.
Paul McCabeThe Vice President of Global Customer Experience in Roland corporation
It was a great experience using HDM. They were very prompt and thorough throughout the entire process, very willing to help ensure that the migration is done correctly, and answered all questions I had in a very timely manner.
Andrew CassanoCustomer Service Manager at J Skis and 4frnt Skis
Help Desk Migration was great with us. Being my first time dealing with a migration, they were very patient with me as I guided myself through the process of migrating data.
Tom DoulosDirector of Customer Experience at Endy
Migrating our Zendesk data with Help Desk Migration was an absolutely seamless experience. We had a very complex case because we had over 200 000 tickets, and HDM just made it much easier.
Noga EdelsteinCo-founder of UrbanYou
The transition was made easy. The service was excellent, during all the steps of the transition we felt taken care of and monitored perfectly.
Gauthier EscorbiacSupervisor of Customer Service at Thule Group
Use Help Desk Migration. This tool took the “painful” and “time-consuming” factors out of the data migration.
Chantelle VianiAssociate Publisher at Cosmos Magazine
Overall, I found the process to be very fast and effortless. I enjoyed working with the support team. The customer service reps I talked to were very helpful during the entire process.
Nicola MustoneWoo Happiness Engineer at Automattic Inc.
The overall experience was excellent. I appreciated the constant follow-up that I received from the Account Managers at Help Desk Migration.
Ionut BirzuOperations Manager at Lenovo
Before spending time on in-house options take a look at Help Desk Migration first. They can more than likely save you time and money in the long run.
Steve MilliganAssociate Director OIS - Networked Systems at Arkansas Tech University
Honestly, I was really pleasantly surprised by how responsive the company is. I was left to wonder, do you guys even sleep? I was able to get responses to virtually every question each time I was asking within a few hours, even considering the time zones.
Paul McCabeThe Vice President of Global Customer Experience in Roland corporation
It was a great experience using HDM. They were very prompt and thorough throughout the entire process, very willing to help ensure that the migration is done correctly, and answered all questions I had in a very timely manner.
Andrew CassanoCustomer Service Manager at J Skis and 4frnt Skis
Help Desk Migration was great with us. Being my first time dealing with a migration, they were very patient with me as I guided myself through the process of migrating data.
Tom DoulosDirector of Customer Experience at Endy
Migrating our Zendesk data with Help Desk Migration was an absolutely seamless experience. We had a very complex case because we had over 200 000 tickets, and HDM just made it much easier.
Noga EdelsteinCo-founder of UrbanYou
Find out the way to prepare for Gorgias data migration
Prepare for Gorgias data migration by checking an in-depth step-by-step guide
Full Freshdesk to Gorgias Import in a Couple Clicks
Import your data from Freshdesk to Gorgias efficiently and without disorganizing your supreme objective of sorting out your clients’ inquiries.
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