Effortless SolarWinds Service Desk to Freshservice data migration services
Encrypted dialogues, secure servers, modern authorization approaches
Automated method, never get downtime, no workflow pauses
Deal pricing to provide an opportunity + rate balance
We’ve earned the of customers among industries
Data migration timeline: 1-2 weeks
Preparation
Project and Requirements Evaluation
Initiate your replication by reviewing Source records, modus operandi, and integrations. Review data cleaning and field mapping to the Target. Produce a migration approach, that encompasses the schedule and agent coaching.
Security and Compliance Review
Ensure data complies with safety regulations. Set permissions and access settings to protect the migration.
Migration
Data Mapping and Customization
Map data fields amongst your Source and Target. Decide on automated custom settings from the set or request certain tailored adjustments for the record transmit.
Demo Migration
Perform a free trial Demo to see how the transmit app performs. Review outcomes and adjust mapping as necessary.
Data Verification
Check all replicated data in the Target is accurate, fully captured, and properly formatted.
Full Data Migration
Move all required data, encompassing tickets, contacts, attachments, and related data.
Delta Migration
Catch any newest or updated data that tweaked for the time of the Full data movement.
Interval Migration*
Data transfer can be interrupted and resumed to align with your timeline, with no downtime. You can pause up to five instances for five days each, managed by our sales team during operating hours.
Post-Migration Phase
Go Live
Launch the Target for all support reps. Deactivate the Source if required and preserve data backups.
What Entities Can You Import from SolarWinds Service Desk to Freshservice ?
With our Migration tool, you can efficiently import and export significant piles of various records types to or from SolarWinds Service Desk to Freshservice. Inspect the parameters of data entities you can import or export making use of automated service without extra guidance from tech pros.
Do you look for particular SolarWinds Service Desk to Freshservice migration needs?
Let us know you need a nonstandard data import.
| SolarWinds Service Desk objects | Freshservice objects | |
|---|---|---|
| Help desk | ||
| Groups | Groups | |
| Users | Agents | |
| Sites | Departments | |
| Requesters | Requesters | |
| Incidents | Tickets | |
| Changes | Changes | |
| Problems | Problems | |
| Knowledge Base | ||
| Top level categories | Categories | |
| Second level categories | Folders | |
| Solutions | Articles | |
Why transfer with Help Desk Migration?
No downtime
Import data seamlessly - keep workflows running smoothly and serve customers seamlessly.Enhanced efficiency
Effortlessly shift data and set up predefined and personalized fields with the out-of-box Migration Wizard.Streamlined ticket movement
The Migration Wizard transfers tickets and all connected records, keeping the data structure intact on the Target.Dedicated support service
Our support team is set to assist you via chat, email, or phone.Comprehensive replication planning
Managers will establish a comprehensive plan for data import, ensuring a hassle-free process and reliable data.Custom options available
Decide on pre-designed options or seek specific adjustments, and we'll ensure your data is preserved.
How Does SolarWinds Service Desk to Freshservice Data Migration Make It?
Our automated migration tool empowers you export and import data in a few simple steps. If you’re trying to organize a unique data structure, feel free to select our customized approach. We’re all set to meet your unique demands.
Connect platforms
Connect your source and target platforms
Map and match data
Specify how your data should be transferred
Test-drive
Start a Demo to access the replication tool and its results
Full Data Migration
Start or plan your data transition
Enhance Your SolarWinds Service Desk to Freshservice Import
with These Functions
Share a smooth data replication experience that reconciles your business objectives. The Help Desk Migration service brings functionalities to help you to complete your customer service records transfer in the secure and automated mode.
Skip attachments
Does your destination help desk solution deliver limited data storage? Leave behind attachments, especially if your current data loses none of its value without them. The data migration time will scale down remarkably.
Add a extra tag to the migrated tickets
Apply extra tags to the migrated tickets — in such a manner, you won’t mix up them with the remaining. You may further classify the tickets by assigning tags like ‘lost,’ ‘closed,’ or ‘stop replying.’
Migrate inline images as attachments
Export the images added into tickets as attachments. The data migration time might be longer, but the images will never disappear along with the existing a new customer service tool.
Test drive our Demo with custom records by exporting 20 entities
If you expect to look at how chosen entities look like in the targeted support service platform, kick off this free custom Demo and choose 20 entities for a test.
Don’t greenlight data migration to throw off you from your tasks
Whether you’re importing from SolarWinds Service Desk to Freshservice, use our automated migration solution. It will help you to import or export all your records to a desired platform in just a couple of clicks. Thus, you can have your import finished quickly without putting pivotal works without putting it off.
Data import meets security standards
The Migration Wizard will ensures your data security during all phases of the migration process. To ensure the utmost protection of your support service records whether they are in migration or at rest, we apply valid runthrough. These include running constant security audits, reserving our servers protected, obeying varied commands, and more.
Move ahead with the migration app that customers recommend
Myriads of efficient data import and exports and a lot of awards and gratifying mentions can assure the quality of Help Desk migration service. And our aspiration for value does not cease there. As long as our mission is to comprise most of your migration requirements, we remain growing our service and often strengthen it with new capacity.
Enjoy straightforward mapping to cover your most complex needs
Relieve yourself from the laborious mission of adding lacking fields or business data throughout SolarWinds Service Desk to Freshservice migration. Our app empowers you map fields and adapt your data import. You get to preserve the system of your data with slight job.
Select a appropriate time for data migration
Select the most appropriate time to set up and launch the help desk data migration operation. Start by importing historical records and then move ahead to the Delta migration opportunity to migrate your during migration changed records. Then, relax and greenlight our importing tool make the rest.
Work with a support team you can fully count on
Are you dealing with issues with your Supported Platform migration? Permit our service agents check your obstacle. With lots of expertise moving support data, our pros are well-seasoned to provide a successful migration of your business data.
Your Help Desk Data Import or Export is the Whole Way Long
Help Desk Migration service offers every migration functions with no compromising on safety. We constantly scan all facilities and make improvements, so that your business data is protected based on the recent standards.
We use a rigid 2FA authentication policy
Our Migration Wizard takes advantage of 2FA authentication. Besides, only your business reps with admin rights can migrate your SolarWinds Service Desk records. Combined, these safeguards remove the risk of data leakage.
3-level data safety
We offer three layers of data safety: physical (we secure our hosting facilities against physical and logical intrusion), network (we take care of our networks against digital harm), and app (we protect your records within our importing solution from forbidden access).
We satisfy protection fundamentals
We protect your records based on all required security standards. Our Help Desk Migration service holds an broad portfolio of compliance, and we are enlarging it. At the moment, we are compliant with GDPR, CCPA, HIPAA, PCI (Level 1), and other data safety standards.
How much does SolarWinds Service Desk to Freshservice data migration cost?
How much will you need to invest in the switch from SolarWinds Service Desk to Freshservice? The price will largely lean on the records volume you need to migrate, the complexity of your specifications, and the features you’ll use or custom work you’ll inquire. Set a Free Demo to test the Migration Wizard work and find out how much your data transfer will cost.
Run a Demo to get the priceFeedback motivates us advance our tool: Few words from our clients
The transition was made easy. The service was excellent, during all the steps of the transition we felt taken care of and monitored perfectly.
Gauthier EscorbiacSupervisor of Customer Service at Thule Group
Use Help Desk Migration. This tool took the “painful” and “time-consuming” factors out of the data migration.
Chantelle VianiAssociate Publisher at Cosmos Magazine
Overall, I found the process to be very fast and effortless. I enjoyed working with the support team. The customer service reps I talked to were very helpful during the entire process.
Nicola MustoneWoo Happiness Engineer at Automattic Inc.
The overall experience was excellent. I appreciated the constant follow-up that I received from the Account Managers at Help Desk Migration.
Ionut BirzuOperations Manager at Lenovo
Before spending time on in-house options take a look at Help Desk Migration first. They can more than likely save you time and money in the long run.
Steve MilliganAssociate Director OIS - Networked Systems at Arkansas Tech University
Honestly, I was really pleasantly surprised by how responsive the company is. I was left to wonder, do you guys even sleep? I was able to get responses to virtually every question each time I was asking within a few hours, even considering the time zones.
Paul McCabeThe Vice President of Global Customer Experience in Roland corporation
It was a great experience using HDM. They were very prompt and thorough throughout the entire process, very willing to help ensure that the migration is done correctly, and answered all questions I had in a very timely manner.
Andrew CassanoCustomer Service Manager at J Skis and 4frnt Skis
Help Desk Migration was great with us. Being my first time dealing with a migration, they were very patient with me as I guided myself through the process of migrating data.
Tom DoulosDirector of Customer Experience at Endy
Migrating our Zendesk data with Help Desk Migration was an absolutely seamless experience. We had a very complex case because we had over 200 000 tickets, and HDM just made it much easier.
Noga EdelsteinCo-founder of UrbanYou
The transition was made easy. The service was excellent, during all the steps of the transition we felt taken care of and monitored perfectly.
Gauthier EscorbiacSupervisor of Customer Service at Thule Group
Use Help Desk Migration. This tool took the “painful” and “time-consuming” factors out of the data migration.
Chantelle VianiAssociate Publisher at Cosmos Magazine
Overall, I found the process to be very fast and effortless. I enjoyed working with the support team. The customer service reps I talked to were very helpful during the entire process.
Nicola MustoneWoo Happiness Engineer at Automattic Inc.
The overall experience was excellent. I appreciated the constant follow-up that I received from the Account Managers at Help Desk Migration.
Ionut BirzuOperations Manager at Lenovo
Before spending time on in-house options take a look at Help Desk Migration first. They can more than likely save you time and money in the long run.
Steve MilliganAssociate Director OIS - Networked Systems at Arkansas Tech University
Honestly, I was really pleasantly surprised by how responsive the company is. I was left to wonder, do you guys even sleep? I was able to get responses to virtually every question each time I was asking within a few hours, even considering the time zones.
Paul McCabeThe Vice President of Global Customer Experience in Roland corporation
It was a great experience using HDM. They were very prompt and thorough throughout the entire process, very willing to help ensure that the migration is done correctly, and answered all questions I had in a very timely manner.
Andrew CassanoCustomer Service Manager at J Skis and 4frnt Skis
Help Desk Migration was great with us. Being my first time dealing with a migration, they were very patient with me as I guided myself through the process of migrating data.
Tom DoulosDirector of Customer Experience at Endy
Migrating our Zendesk data with Help Desk Migration was an absolutely seamless experience. We had a very complex case because we had over 200 000 tickets, and HDM just made it much easier.
Noga EdelsteinCo-founder of UrbanYou
Full SolarWinds Service Desk to Freshservice Migration in a Few Clicks
Migrate your data from SolarWinds Service Desk to Freshservice with ease and with no disrupting your supreme goal of working out your customers’ issues.
Find out more information about data migration
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