Estimate the cost of your data migration

Data migration price calculator

Don't know how to estimate the cost of data migration?
Just check out this video for a detailed guide.

Select your current Help Desk platform and the future one
Number of records in your current Help Desk
Help Desk Record — every single Agent, Group, Contact, Company and Ticket. If you have 10 Agents, 10 Contacts and 40 Tickets, then you have 60 help desk records.
Knowledge Base Record — every single Article, Category and Folder. If you have 5 Articles, 6 Categories and 4 Folders, then you have 15 knowledge base records.
Let's get connected
Select how you want to proceed
Option #1: fully automated process
Automated data migration
According to the platforms you've selected, you can migrate:
Option #2: Tailored to meet your needs
Customized data migration
Fulfill any specific requirements you have: filter data, migrate tickets the way you need, reassign agents and more.
What kind of customization do you need?
Please describe your needs as detailed as possible

Thanks for your request!

We'll get back to you as soon as we have the estimate ready.

Have any questions?
What payment options do you accept?

We accept PayPal, MasterCard, Visa, and American Express and any other payment option supported by our payment processor 2checkout.com

How do refunds work?

You can issue either a partial or full refund. There are no fees to refund a charge, but the fees from the original charge (five percent) are not returned.

Can I test the tool for free?

Sure! To run the test you need to sign up, connect your source and target systems, choose the records you want to migrate, and then do the test. You can run the test migration and many times as you need.

Get a bundle to save your time

Our bundles include all the necessary services tailored to the size of your business. We’ll not only help migrate your data but will also do all the key help desk settings for you.

Available for


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Essentials Bundle

  • Set up and run the test migration (includes ticket fields mapping)

  • Create

    • custom fields
      (up to 10 fields)
    • agent profiles
      (up to 10 profiles)
    • groups
      (up to 10 groups)
  • Create views/filters (up to 10)
  • Create and set email signature (graphic or plain text)
  • Connect up to 3 support channels (email forwarding, live chat, Facebook, etc.)

$1080

Advanced Bundle

  • Set up and run the test migration (includes ticket fields mapping)

  • Create

    • custom fields
      (up to 20 fields)
    • agent profiles
      (up to 20 profiles)
    • groups
      (up to 20 groups)
  • Create views/filters (up to 20)
  • Create and set email signature (graphic or plain text)
  • Connect up to 5 support channels (email forwarding, live chat, Facebook, etc.)
  • Set up triggers and automation rules (up to 30)
  • Integrate your help desk with other apps (Jira, HubSpot, etc.) or install add-ons (up to 5 apps from the marketplace)
  • Introduce and explain how to get the most out of your help desk (2 hours)
  • Set up macros (up to 50 macros)

$3000

Premium Bundle

  • Set up and run the test migration (includes ticket fields mapping)

  • Create

    • custom fields
      (up to 40 fields)
    • agent profiles
      (up to 40 profiles)
    • groups
      (up to 40 groups)
  • Create views/filters (up to 30)
  • Create and set email signature (graphic or plain text)
  • Connect up to 7 support channels (email forwarding, live chat, Facebook, etc.)
  • Set up triggers and automation rules (up to 40)
  • Integrate your help desk with other apps (Jira, HubSpot, etc.) or install add-ons (up to 8 apps from the marketplace)
  • Introduce and explain how to get the most out of your help desk (3 hours)
  • Set up macros (up to 80 macros)
  • Create and configure the help center
  • Create and configure the community/forum

$4200

Thank you! Your request has been sent.

Our sales manager will contact you shortly.

    How can we get in touch?
    Anything you want to add?
    Ask any questions or tell us anything regarding the data migration bundle you pick.

    Need some extras?

    Have more custom fields than our packages have to offer? Or maybe, you have a big customer support team?

    No worries, you can purchase additional assets to fulfill all of your needs.

    • 10 additional custom fields, agent profiles, groups, views or macros ($120 per each type of records)
    • 1 additional support channel ($120)
    • 1 additional app integration ($120)

    When getting your package, please inform our sales team of what additional services you would like to purchase.

    Personalize your migration for better results

    • Tickets filtering by tag (up to 2 tags) - $120
    • Filter and migrate tickets by "Updated At" or "Created At" date ($120)
    • Add a tag or multiple tags to the migrated tickets ($120)
    • Bespoke mapping of custom fields for Contacts ($240 for up to 5 fields)
    • Bespoke mapping of custom fields for Companies ($240 for up to 5 fields)
    • Re-assign tickets between agents or map agent profiles ($240 for up to 20 profiles)
    • Map fields of different types (contact sales to get a quote)
    • Re-assign tickets to a specific agent ($120)

    Note that the above services are billed separately from your data migration and migration package.

    4 reasons to start a project with us

    1

    Our team has a broad hands-on experience in data migration — 4 years and 20k migrations. Check our Security guide.

    2

    We’ve already gained customers’ trust. Check out our 5-star profile on Capterra with verified testimonials.

    3

    You can test out our service before you pay an order. Run a Demo, which will transfer a limited amount of data free of charge.

    4

    Our service is a Partner of several major help desk vendors: Zendesk, Freshworks, Help Scout, HubSpot, and Kayako.

    In case you still have concerns, feel free to drop us a line!
    We will schedule a call to answer all your questions.

    Trusted by thousands of companies and their teams

    Smart companies know that a timely change of help desk platform contributes to their success!

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    Hear from some of our customers

    Let’s start a project together!

    Create your account Help Desk Migration account and run a FREE test within seconds

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