SherpaDesk Migration Guides
How to find your API key in SherpaDesk?
To set up your data migration using our Migration Wizard, you will need an API key. Log into your SherpaDesk account and click on My Profile.
Then, select Access Tokens to see your API key.
Click Show to copy the API key. Go back to the Migration Wizard and continue your data migration.
In case you don't see the API key, please contact the support team at SherpaDesk.
How to enable knowledge base in SherpaDesk?
In order to import knowledge articles to SherpaDesk, you need to enable the knowledge base first. Here’s how to do it.
From your SherpaDesk, select Config.
From the settings, select Knowledge Base and switch the toggle to ON.
Click Save and you’re done! Now, you may begin your data migration.