When your support tickets include important visuals, you can’t afford to lose them during migration. The “Migrate Inline Images as Attachments” option ensures your embedded images remain available, even if your source platform goes offline after the move.
Instead of linking to the original location, each inline image is stored directly in the target ticket as an attachment. This means no missing visuals, no broken links—just a complete, accessible record of every ticket.
Why should I migrate inline images as attachments?
Preserve the images if your team shares
- Product screenshots in replies
- UI mockups or design drafts
- Step-by-step visuals for troubleshooting
- Any image content inserted directly in comments rather than as traditional attachments
How to migrate the inline images as attachments?
- Go to the Options section in the Migration Wizard
- Check the box labeled “Migrate inline images as attachments”
- Run a Free Demo Migration to preview how images appear in the target system
- Proceed with your Full Migration once satisfied
Instead of broken image links or missing visuals, your tickets will contain all images as attached files—easily viewable and permanently stored in the new platform.
Run your Free Demo Migration today and keep your visual content safe, complete, and future-proof.