What is "Migrate content translations" in the Help Desk Migration Wizard?

Migrate Articles in Multiple Language Versions | Automated Options Explained

Have a multilingual help center? Don’t risk losing your translated content during migration. With the “Migrate Content Translations” option, you can move all versions of your articles—not just the default language.

This automated feature ensures that every supported translation of each article is transferred to your new platform, keeping your global knowledge base complete and consistent.

Why should I transfer content translations?

How to migrate content translations?

  1. Open the Migration Wizard and navigate to the Articles section
  2. Enable the “Migrate Content Translations” option
  3. Run a Free Demo Migration to preview how translations are handled
  4. Confirm everything looks right, then proceed with your Full Migration
Note: This feature only works when all language versions share the same article ID in the source platform. If each version has a different ID, only the default version will migrate.

With this setting enabled, every article in every supported language moves with its content intact—no gaps, no extra work. It’s a smart way to maintain a high-quality knowledge base and deliver reliable support to a global audience.

Try it with a Free Demo Migration and make sure your multilingual content transitions smoothly.

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