osTicket data import, export and merging

Streamlined osTicket data import service

Level up your osTicket data movement with the automated data migration platform. Effortless data migration—import, export, or consolidate your osTicket data with zero downtime. Test-drive the hassle-free data migration process with our free Demo.

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Security compliance

Lead the way in industry security

The data transfer tool offers encoded dialogues, secured servers, and leading authorization approaches across all levels

Built to bring value and save time

The automated data migration tool excludes workflow drops or inconveniences for your customers and agents

Transparent and scalable pricing

The trusted data replication tool delivers a balanced mix of feature + cost balance through its reasonable pricing policy

Companies across many sectors lean on our data transfer tool
Automattic Arkansas tech university Cosmos Thule Petplan

Explore osTicket data movement tool functions and options

Automated data migration service

Data transfer tool assists you in replication data without coding, downtime, or disruption to your team.

Data integration to keep everything tuned

Import the required and custom fields during the osTicket migration to preserve the data structure unchanged.

Overcome delay in during osTicket transfer

Keep your workflows flowing smoothly as data replicates, thanks to our Delta option.

Dedicated customer service team

Call for help in osTicket data migration? Our support agent is just a click away.

Custom demo with hand-picked data

Import up to 20 hand-picked record IDs (20 tickets and 20 KB articles) for free.

Get migration planning done

Our account managers offer thorough import planning to enhance the help desk data transfer.

Concierge migration for effortless osTicket shift

Leave the planning, mapping, and setting up Full Migration to our team—we’ll take care of it flawlessly for you!

Custom data movement

Let’s converse about platform you want to transfer data from and additional business requirements you may have.

Data migration timeline: 1-2 weeks

Preparation

Project and Requirements Evaluation

Start your transfer by assessing Source data, workflows, and integrations. Examine data cleaning and field matching to the Target. Create a replication approach, that consists of the timeline and customer service reps training.

Security and Compliance Review

Ensure data adheres to security standards. Establish permissions and access settings to protect the transmit.

Preparation

Migration

Data Mapping and Customization

Map records fields between the Source and Target. Pick automated custom settings from the set or discuss certain tailored adjustments for the data transfer.

Demo Migration

Initiate a free test Demo to see how the transition tool works. Analyze outcomes and adapt settings as necessary.

Data Verification

Check all migrated data in the Target is correct, fully captured, and properly organized.

Full Data Migration

Migrate all required data, involving tickets, contacts, attachments, and related data.

Delta Migration

Capture any newest or updated data that altered at the time of the Full data migration.

Interval Migration*

Data migration can be interrupted and resumed to accommodate your schedule, with no downtime. You can halt up to five instances for a duration of five days each, managed by our sales crew during business hours.

Migration

Post-Migration Phase

Go Live

Launch the Target for all agents. Decommission the Source if necessary and secure data backups.

Post-Migration Phase

Why migrate with Help Desk Migration?

  • Zero downtime
    Import records effortlessly - maintain workflows running smoothly and assist customers without delays.
  • Enhanced efficiency
    Effortlessly move data and map standard and custom fields with the intelligent Migration Wizard.
  • Streamlined ticket transfer
    The Migration Wizard transmits tickets and all linked records, maintaining the data structure intact on the Target.
  • Dedicated support service
    Our support team is prepared to help you through chat, email, or phone.
  • Comprehensive transfer planning
    Our team will formulate a clear plan for data import, guaranteeing a seamless process and secure data.
  • Pre-built options and customizations
    Decide on pre-designed options or request personalization, and we'll ensure your data is correct.
Import data

osTicket import

Leverage the efficiency of secure and rich features to facilitate osTicket data integration journey.

osTicket
Accessible records ready for automated import from Zendesk to osTicket
Zendesk objects osTicket objects
Help desk
Agents Agents
Organizations Organizations
Customers Users
Tickets Tickets

Incorporate our Help Desk Migration service for seamless data bulk export to osTicket using our automated data extraction tool. The pricing for moving to osTicket relies on aspects such as record number, export process intricacy, and selected migration options or custom work. Our intuitive data export tool ensures seamless data replication and integration. Find out your osTicket export price by initiating a test Demo through our Migration Wizard.

Discover osTicket export benefits

osTicket data export solutions

Great customer service operations rely on an effective osTicket data extraction. Our team has created full-featured osTicket extraction tool to unravel this crucial extraction process.

Our osTicket data exporter assets in extracting data to osTicket securely. You can run a osTicket CSV export or extract from any other help desk, service desk, ITSM in a few clicks. Forget about the copy/paste and hello to an improved data export workflow.

Apply out-of-the-box customizations in a click

Upgrade your exported tickets with tags, extract inline images, speed up data export by bypassing attachments, smoothly shift content translations, call-recordings, and more.

Try before you buy

Test-drive Help Desk Migration for osTicket exports in a free Demo. This data extraction process mirrors the Full migration, enabling you to fine-tune everything properly.

Outstanding support service

Help Desk Migration's support team is always prepared to help you in osTicket extraction setup, and find the perfect workaround. Discover our support service packages for more personalized data movement experience.

Explore how osTicket data migration works

Help Desk Migration manages data transfer within a few hours or days, depending on the volume of records. It comes with a Migration Wizard and a step-by-step guide on-screen to shifting data from help desk tools, databases, or shared inboxes and replicating it into CSV files or other helpdesks automatically.

Connect platforms

Configure your source and target solution

Map and match data

Define how your osTicket data should be imported

Test-drive

Begin a free Demo to inspect the migration tool and outcomes

Full Data Migration

Start or timetable your osTicket migration

Merge accounts

Merge osTicket instances

Boost in productivity with our comprehensive osTicket data merging app—without coding

osTicket
osTicket
Available records for automated merging from osTicket to osTicket
osTicket objects osTicket objects
Help desk
Agents Agents
Organizations Organizations
Users Users
Tickets Tickets

Optimize your osTicket consolidation effortlessly with our Help Desk Migration tool. Seamlessly consolidate osTicket data using our automated merging app. The cost of consolidating osTicket accounts depends on factors such as record number, the complexity of the consolidation process, and your chosen customizations. Our easy-to-use data merging solution delivers a easy and secure consolidation and integration of your customer service data. Discover your osTicket merging price by initiating a test Demo through our Migration Wizard.

Discover merge osTicket accounts benefits

Merge osTicket accounts solutions

Efficient osTicket accounts data replication is crucial for facilitating your support service operations. Our team engineered a full-featured osTicket consolidator app, simplifying the data import process for you.

Our osTicket data consolidator assist in merging multiple osTicket instances automatedly. You can run a osTicket merging across any help desk, service desk, ITSM in a few clicks. Forget about the manual copying customer service data and hello to a more efficient instances merging workflow.

Apply out-of-the-box customizations in a click

Upgrade your merged tickets with tags, shift inline images, speed up data consolidating by bypassing attachments, smoothly migrate content translations, call-recordings, and more.

Test-run before purchase

Test-drive Help Desk Migration for osTicket merge in a free Demo. This data consolidating process mirrors the Full migration, enabling you to fine-tune everything properly.

Professional customer service

Help Desk Migration's support team is always prepared to help you in setup your osTicket consolidation, and find the perfect workaround. Discover our support service packages for additional support options.

Automate your osTicket data transfer

Integrate your osTicket data with no trouble from what really matters—resolving your customers’ requests.