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  4. How Do I Migrate Custom Fields from Zoho Desk?

How Do I Migrate Custom Fields from Zoho Desk?

When mapping ticket fields, at the very bottom of the form you will find all custom fields that our service has retrieved. Map them according to your needs. Note that you should only map fields of the same type. I.e., the text field on Zoho Desk should only be mapped with a text field on a target platform.

If you need assistance mapping ticket fields, drop us a line.

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