How to check the result of Demo Migration for Zoho Desk?
Once your Demo Migration to Zoho Desk is completed, you will see the summary of the data that was moved. Click “View 20 records” button to check how your Tickets were migrated:
You will see a list of Ticket IDs and their corresponding IDs in Zoho Desk:
These are direct links for you to check if everything moved correctly. Carefully go through each Ticket to ensure that its Type, Source, Status, Priority, Custom fields, Requester, Agent, and Tags migrated as needed.
Additionally, when migrating your Knowledge Base, check the statuses of the articles. If the result is satisfying, you can start the Full Migration.
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